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Motorola
iDEN
Digital Multi-service Data-capable Phone
i325 Phone User’s Guide
@NNTN5837A@
NNTN5837A
IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s,
i50sx, i55sr, i58sr, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.
Ways to Enter Calls.........................................18
Using Speakerphone.......................................20
Using Mute......................................................21
Making Emergency Phone Calls .....................21
Contents
Getting Started........................................... 1
Removing the Battery Door ...............................2
Locating Your SIM Card....................................3
Activating Service..............................................6
Antenna.............................................................6
Maintaining Durability........................................6
Powering On and Off.........................................6
Enabling Over-the-Air Security..........................7
Finding Your Phone Number.............................8
Phone Basics ....................................................9
SIM Card Security ...........................................12
Locking the Keypad.........................................15
Accessories.....................................................16
For More Information.......................................16
TM
MOTOtalk ..............................................22
Channels and Codes.......................................23
Private MOTOtalk Calls...................................25
Emergency Calls Using MOTOtalk .................26
Setup Options .................................................26
Call Alerts..................................................28
Sending Call Alerts..........................................28
Receiving Call Alerts .......................................28
Using the Call Alert Queue..............................28
Recent Calls..............................................30
Storing Recent Calls to Contacts ....................30
Deleting Recent Calls......................................31
Making Calls............................................. 17
Phone Calls.....................................................17
Private Calls ....................................................17
Receiving Calls................................................17
Call Icons.........................................................18
Contacts ....................................................32
Viewing Contacts ............................................33
Creating Entries ..............................................34
Storing Numbers Faster ..................................36
i
Editing Entries .................................................36
Deleting Entries...............................................36
Checking Capacity ..........................................37
Creating Pauses and Waits.............................37
International Numbers.....................................37
Accessing Contacts with GSM Phones...........38
Making TTY Calls............................................48
Memo .........................................................50
Ring Tones................................................51
Turning Ring Tones Off...................................51
Ring and Vibrate .............................................52
Assigning Ring Tones to Contacts ..................53
Viewing Ring Tone Assignments ....................53
Downloading More Ring Tones.......................53
Managing Memory ..........................................53
Deleting Custom Ring Tones ..........................54
Call Forwarding........................................ 39
Forwarding All Calls ........................................39
Turning Off Call Forwarding ............................40
Forwarding Missed Calls.................................40
Viewing Call Forwarding Settings....................41
Additional Calling Options...................... 42
Call Waiting .....................................................42
Call Hold..........................................................43
Making a 3-Way Call .......................................43
Creating Pauses and Waits While Dialing.......44
Making International Calls...............................44
Setting One Touch PTT...................................44
Group Calls .....................................................45
Call Timers ......................................................46
Using Your Phone as a Modem ......................47
Entering Text ............................................55
Using Alpha Mode...........................................55
Using Word Mode ...........................................55
Special Function Keys.....................................56
Using Numeric Mode.......................................57
Using Symbols Mode ......................................57
Messages ..................................................58
Message Notifications .....................................58
Message Center..............................................59
ii
Ending Applications.........................................73
Downloading Applications...............................73
Managing Memory ..........................................74
Shortcuts on the Main Menu ...........................74
Java Applications and GPS Enabled ..............75
Voice Mail Messages............................... 60
Receiving a Message......................................60
Accessing Voice Mail from
the Message Center ...................................60
Sending Unanswered Calls to Voice Mail .......60
MOSMS Messages................................... 61
Setting Up........................................................61
Receiving a Message......................................61
Reading from the Message Center .................62
Creating and Sending Messages ....................62
Managing Memory...........................................66
GPS Enabled.............................................78
IMPORTANT: Things to Keep in Mind ............78
Making an Emergency Call .............................79
Viewing Your Approximate Location ...............80
Enhancing GPS Performance .........................81
Updating Satellite Almanac Data ....................83
Setting Privacy Options...................................83
Using GPS with Map Software........................84
Advanced Features.................................. 67
Group Calls, Talkgroups, and Hubs ................67
Emergency Group Calls ..................................69
Isolated Operation...........................................70
Call Alert Status Messages .............................71
Voice Records ..........................................87
Creating Voice Records ..................................87
Playing Voice Records ....................................87
Labeling Voice Records ..................................88
Deleting Voice Records...................................88
Locking Voice Records ...................................88
Managing Memory ..........................................88
Java Applications .................................... 72
Installing Applications......................................72
Running Applications.......................................72
Suspending Applications.................................72
Resuming Applications....................................73
iii
Customizing Your Phone........................ 90
Setting the Volume..........................................90
Setting Your Phone to Not Ring ......................90
Seeing the Display Better................................91
Using Settings .................................................91
Using a Headset .....................................102
Attaching a Headset......................................102
Using a Remote PTT Button .........................102
Understanding Status Messages..........103
Safety and General Information ............105
RF Operational Characteristics .....................105
Profiles ..................................................... 95
Viewing Profiles...............................................95
Switching Profiles............................................95
Surveillance Profile..........................................96
How Changing Settings Affects Profiles..........96
Temporary Profiles..........................................97
Creating Profiles..............................................97
Editing Profiles ................................................98
Deleting Profiles ..............................................98
Setting Call Filtering ........................................98
Portable Radio Product Operation and EME
Exposure...................................................105
Electro Magnetic Interference/Compatibility..108
Medical Devices ............................................108
Operational Warnings ...................................109
Operational Cautions ....................................110
Intrinsically Safe Radio Information...............111
Accessory Safety Information .......................114
Shortcuts................................................ 100
Creating a Shortcut .......................................100
Using a Shortcut............................................100
Editing a Shortcut ..........................................101
Deleting Shortcuts.........................................101
iv
MOTOROLA LIMITED WARRANTY ...... 116
Limited Warranty
Motorola Communication Products
(International) ..................................... 120
Patent and Trademark Information ...... 124
Index ....................................................... 125
Driving Safety Tips ................................ 130
v
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
Hereby declares that the product:
Product Name: i325
encouraged to try to correct the interference
by one or more of the following measures:
Model Number: H68XAH6RR1AN
Conforms to the following regulations:
• Reorient or relocate the receiving
antenna.
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
• Increase the separation between the
equipment and receiver.
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
vi
Getting Started
p
Power button.
audio jack
volume
controls
Navigation key — press the arrows to
scroll through menus and lists.
Push-To-Talk
(PTT) button
m
Menu key — accesses context-sensitive
menus.
A
Option key — selects the option
appearing above it on the display.
s
e
Send key — places phone calls.
End key — ends phone calls; returns to
idle screen.
speaker
(in back)
microphone
Emergency
Group call
button;
accessory connector
speaker on/off
1
Getting Started
To start using your i325 phone:
forward to release the battery door, rotate
the circular piece in the center of the
release button to unlock it.
•
•
•
•
Make sure your SIM card is in place.
Charge the battery.
Activate your service.
Enable security.
Removing the Battery Door
1 Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2 Slide the release button forward until it releases
the battery door.
3 Remove the battery door from the back of your
phone.
release
button
speaker
2
Locating Your SIM Card
Locating Your SIM Card
Battery
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
Inserting the Battery
1 Remove the battery door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
SIM card
holder
SIM card
3 Replace the battery door and press it gently until
you hear a click.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 14.
If there is no SIM card in your phone or the box,
contact your service provider.
3
Getting Started
4 If you want to ensure the battery door does not
accidentally come off, rotate the circular piece in
the center of the release button to lock it.
3 Plug the other end of the charger into the
accessory connector.
Charging the Battery
Your phone comes with a standard travel charger.
Charger Attached appears on the display.
1 Plug the charger into an electrical outlet.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
2 Open the connector cover.
connector cover
4 When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times” on page 5.
4
Locating Your SIM Card
2 Remove the battery by pushing the battery
toward the antenna and lifting it out.
Charging Times
See your battery and charger to determine the
appropriate charging time.
Battery
Charger
Rapid
Mid-Rate
4 hours
High
Performance
2 hours
Battery Use and Maintenance
Extra
2.5 hours
3.5 hours
6 hours
•
The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
Capacity
Maximum
Capacity
7.5 hours
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
•
Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
Prolonged charging is not recommended.
•
•
Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Removing the Battery
1 With the phone powered off, remove the battery
door.
5
Getting Started
Removing the Antenna
1 Grip the antenna firmly and turn it
counter-clockwise until it is loose.
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
2 Remove the antenna from the antenna socket.
Maintaining Durability
To maintain the water resistant nature of your
phone:
Antenna
Attach the phone antenna before using your
phone. The antenna must be screwed in
completely for proper operation and water
resistance.
•
•
Attach the phone antenna before using your
phone.
Always reinsert the audio jack cover and bottom
connector cover.
Attaching the Antenna
1 Place the antenna into the antenna socket.
Powering On and Off
To power your phone on:
antenna
socket
Press p.
To power your phone off:
Press and hold p.
When You Power On for the First Time
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
2 Press and turn antenna clockwise until it will no
longer turn.
6
Enabling Over-the-Air Security
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 12.
Press A under Ok.
Enabling Over-the-Air
Security
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
12).
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone:
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
1 When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
b
Note: If you press A under Later, you will be
prompted to enable security each time
you power on your phone until you press
A under Ok.
2 Press A under Ok.
3 You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4 Press e to return to the idle screen.
Within 24 hours of enabling security, you will
receive a Net alert containing your Private ID and
Talkgroup lists for Private calls.
7
Getting Started
To accept programming:
•
Private ID — Your Private ID is the number
that others use to contact you using Private
calls. It is filled in when you receive your first
Private call.
Group ID — the number of the Hub you have
joined.
Carrier IP — the IP address assigned to your
service provider. It is filled in when you
register for packet data services.
IP1 Address and IP2 Address — the IP
addresses you use to access the Internet with
your phone.
Ckt — Your circuit data number is the number
you use if you want to use your phone to
transfer circuit data. See “Using Your Phone
as a Modem” on page 47. You receive this
number from your service provider.
1 When you receive a Net alert saying New
Browser Message - Receive Programming
Info, press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 If you are prompted again to accept changes to
your lists, press A under Ok.
4 A confirmation screen displays. Press A under
Ok.
•
•
•
•
5 Press e to return to the idle screen.
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other phone information:
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press A under Select.
Note: The context-sensitive menu under My Info
contains information that may be used by
your service provider if there is a problem
with your phone.
4 Scroll to see your information:
•
Name — Enter your name. See “Entering
Text” on page 55.
•
Line 1 and Line 2 — your phone numbers for
phone lines 1 and 2. These are filled in when
you receive your first phone call after enabling
over-the-air security on your phone.
8
Phone Basics
Display Options
Phone Basics
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Any time your phone is powered on, the display
provides you with information and options.
status icons
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
b
text area
menu icon
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
display options
In this guide, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
The screen shown above is the idle screen. The
text that appears on your idle screen depends on
your service provider. The idle screen appears
when your phone is on, but not engaged in any
activity.
1 Scroll to Settings on the main menu.
2 Press A under Select to see the Settings
screen.
Text Area
3 Scroll to Security.
This area displays menus, messages, names,
phone numbers, and other information.
4 Press A under Select to see the Security
screen.
9
Getting Started
Menu Key
f
g
Call Forward
Memo
Set call forwarding
options. See page 39.
Many features provide context-sensitive menus
that let you access related features and actions.
The S icon appears any time a context-sensitive
menu is available. Press m to access the menu.
Store a number to access
later. See page 50.
h Call Timers
Phone usage information.
See page 46.
Main Menu
i
c
P
Recent Calls
Shortcuts
Profiles
Lists recent calls. See
page 30.
All your phone’s features can be accessed through
the main menu. When you are using a feature, the
icon for that feature appears in the upper left
corner of the display.
Create shortcuts to
screens. See page 100.
Groups of settings you
apply together. See
page 95.
a
Net
Browse the Web.
Java Apps
Java applications on your
phone. See page 72.
j
j
My Info
View personal phone
information, including
phone number and Private
ID. See page 8.
s
Settings
Customize your phone.
See page 90.
VoiceRecord
Contacts
Record and play audio
v
messages. See page 87.
k
Call Alert
GPS
Lists call alerts. See
page 28.
C
View, store, edit contacts.
See page 32.
Find your approximate
geographical location. See
page 78.
g
e Messages
Access messages. See
page 58.
m
Ring Tones
Assign ring tones and turn
ringer off. See page 51.
10
Phone Basics
Voice Recog
Used with voice-activated
dialing and shortcuts. See
page 20 and page 100.
C
Talkgroup In Use — Your phone
V
is active on a group call.
1 2
Active Phone Line — 1 indicates
phone line 1 is ready to make
calls; 2 indicates phone line 2 is
ready to make calls.
m
MOTOtalk/MT
Options
Launch/Exit MOTOtalk
Access MOTOtalk Setup
and Help. See page 22.
m
S
MOTOtalk — Your phone is set
Status Icons
to MOTOtalk mode.
Status icons appear in the two rows at the top of
the display. Some appear at all times. Others
appear only when your phone is engaged in certain
activities or when you have activated certain
features.
Scan — Your phone is set to
receive Group calls from all the
Talkgroups in a Hub.
T
Talkgroup Icon — Your phone is
active as a group call
a b c d Battery Strength — More bars
Emergency Group Call — Your
phone is active on an Emergency
Group call.
e
on the battery indicate a greater
e f g d
charge.
o p q r Signal Strength — More bars
GHI
J KL
Call Forward — Your phone is
set to forward calls. See “Call
Forwarding” on page 39.
s
A
B
next to the antenna indicate a
stronger signal.
Phone In Use — Your phone is
uvMR Ringer Off — Your phone is set
not to ring. See “Turning Ring
active on a phone call.
Tones Off” on page 51.
Private In Use — Your phone is
active on a Private call.
Messages — You have one or
more messages. See “Messages”
on page 58.
wy x
11
Getting Started
D
Entering the PIN
You may be required to enter a SIM PIN when you
first use your phone.
Internet — You are ready to
browse the internet.
YZ
Packet Data — You are ready to
transfer packet data or are
transferring packet data. See
“Using Your Phone as a Modem”
on page 47.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card.
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact your
service provider. See “Unblocking the
PIN” on page 13.
P
Roaming — You are using your
phone outside your carrier's
network.
SIM Card Security
1 When the Enter SIM PIN Code screen appears,
enter your SIM PIN. An asterisk appears for
each character entered.
Your SIM card protects your personal information.
The SIM card stores all your Contacts information.
Since this information is stored on your SIM card,
not in your phone, you can remove the information
by removing your SIM card.
2 Press A under Ok.
Changing the PIN
1 From the main menu, select Settings >
Note: Except for making emergency phone
calls, your phone will not function without
the SIM card.
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN Code screen, enter
the current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN Code screen, enter
the new 4 to 8-digit SIM PIN.
To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
5 Press A under Ok.
12
SIM Card Security
6 At the Re-enter New SIM PIN Code screen,
re-enter the new SIM PIN to confirm.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact your service provider to get a PIN
Unblock Code (PUK).
7 Press A under Ok.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
your service provider. Except for
making emergency phone calls, your
phone will not function with a blocked
SIM card.
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
except for making emergency phone calls.
When the PIN requirement is off, your phone can
be used without entering a PIN.
To unblock the PIN:
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
1 Press * # m 1.
2 At your service provider representative’s
request, provide the information needed to give
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
phone and access your personal data.
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
5 Enter a new 4 to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
3 Enter the current SIM PIN.
4 Press A under Ok.
If you entered the codes properly, SIM Unlocked
appears on the display.
13
Getting Started
Inserting Your SIM Card
Inserting and Removing Your SIM
Card
With your phone powered off, remove the battery
door and battery. See “Removing the Battery” on
page 5.
Important: Do not touch the gold-colored areas of
your SIM card.
1 Hold your SIM card as shown. Do not touch the
gold-colored area.
Switching SIM Cards
Moving your SIM card from one phone to another
moves all your Contacts information, but erases
other information. If you remove your SIM card and
use it with another phone, or use another SIM card
with your phone, the following information is
erased:
cut corner
•
•
•
•
The recent calls list
Call forwarding settings
Net alerts
2 Carefully slide your SIM card into your phone,
until it lies flat in the SIM card holder.
Mobile originated text messages, drafts, and
quick notes
SIM card
holder
•
•
•
•
Information stored in Memo
3 most recent GPS Enabled locations
Voice records
Voice names
14
Locking the Keypad
Removing Your SIM Card
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can only:
Important: To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.
1 With your phone powered off, remove the
battery door and battery.
2 While holding the tab down, slide your SIM card
out of the SIM card holder.
•
•
•
Power the phone on and off
Unlock the keypad
Respond to incoming calls, messages, and
alerts
Important: Emergency phone calls cannot be
placed while the keypad is locked.
SIM card
holder
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
tab
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
Note: Protect your SIM card as you would any
1 From the idle screen, press m.
2 Press *.
delicate object. Store it carefully.
While the keypad is locked, you can respond to
incoming calls, messages, and alerts just as you
do when the keypad is not locked. When finished,
press e to return to the idle screen. The keypad
remains locked.
15
Receiving Calls
Making Calls
Your i325 phone makes two types of calls: digital
cellular phone calls and Private calls. With Private
calls, you use your phone as a long-range, digital
walkie-talkie.
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
Phone Calls
Press s. -or-
1 Enter the number you want to call.
2 Press s to place the call.
3 Press e to end the call.
Press A under Yes. -or-
Press any number key.
To answer a call by pressing any number key, you
must have the Any Key Ans feature turned on (see
“Phone Calls Features” on page 91).
Private Calls
1 Enter the Private ID you want to call.
Sending to Voice Mail
Press e. -or-
Press A under No.
Ending
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3 Release the PTT button to listen.
Tip: To let someone know you want to talk to
him or her on a Private call, send a call
alert. See “Call Alerts” on page 28.
Press e.
Private Calls
When you receive a Private call, your phone emits
a chirping sound or vibrates.
Answering
1 Wait for the caller to finish speaking.
17
Making Calls
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
•
•
•
•
•
•
Select the number from Contacts
Redial the last phone number called
Say a voice name into your phone
Use Speed Dial or Turbo Dial®
3 Release the PTT button to listen.
Call Icons
When you make a call, call icons appear in the text
area of the phone’s display.
Use One Touch PTT to make a Private call
Use a TTY device — see “Making TTY Calls” on
page 48
From the Keypad
X Placing a phone call.
To enter the number you want to call, press the
numbers on the keypad.
W
Y
Z
U
Receiving a phone call.
Phone call is active.
Phone call is on hold.
Phone call ended.
If you make a mistake:
•
•
To clear a digit, press A under Delete.
To clear all digits, press and hold A under
Delete.
When you miss a call, this icon appears in the text
area:
•
•
To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
To cancel, press e.
V
You missed a phone call.
From the Recent Calls List
The recent calls list stores the last 20 calls you
made or received, except Emergency Group calls.
Ways to Enter Calls
To enter the number you want to call, you can:
•
•
Use the numbers on the keypad
Select the number from the recent calls list
18
Ways to Enter Calls
To select a number from the recent calls list as the
number you want to call:
•
•
Your phone places the call to the phone number
assigned to the Contacts type displayed.
If the Contacts type displayed is not a phone
number stored in the Contacts entry.
If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your phone
prompts you to select the phone number you
want to place the call to.
1 From the idle screen, scroll down. -or-
From the main menu, select Recent Calls.
2 Scroll to the name or number you want to call.
•
From Contacts
If you have numbers stored in Contacts, you can
use these numbers to make calls. For information
on entering numbers into Contacts, see “Creating
Entries” on page 34.
Calling from a Contacts Entry
1 From the main menu, select Contacts.
2 Scroll to the name or number you want to call.
3 Press A under View. -or-
Calling from the Contacts List
1 From the main menu, select Contacts.
2 Scroll to the name or number you want to call.
If View is not one of your options: Press m.
Select View.
Tip: To find Contacts entries faster, use the
keypad to enter the first letter of the name.
4 Place the call now. -or-
3 Place the call now. -or-
Scroll to view more numbers. When you place
the call, it is made to the number displayed.
Scroll left or right to display the Contacts type for
the number you want to call.
Redialing the Last Number
Press and hold s to place a call to the last phone
number you called.
If you are making a Private call, your phone places
the call to the Private ID stored in the Contacts
entry, even if the Private icon is not displayed.
If you are making a phone call:
19
Making Calls
Speed Dial
Using a Voice Name
1 From the idle screen, use the keypad to enter
the Speed Dial number assigned to the phone
number you want to call.
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
2 Press #.
If you have created a voice name in Contacts for
the number you want to call, you can say the voice
name into your phone to enter the number. See
page 33 for more information about voice names.
Turbo Dial
From the idle screen, press and hold the Speed
Dial number (1 through 9) assigned to the phone
number you want to call.
To use a voice name:
1 Press and hold t until a prompt appears telling
you to say the voice name.
2 Speaking into the microphone, say the voice
name assigned to the number you want to call.
Using One Touch PTT®
One Touch PTT sets your phone to call the most
recent Private ID on the recent calls list, or a
Private ID you choose, every time you press the
PTT button. See “Setting One Touch PTT” on page
44.
Your phone plays the name back to you.
If you are making a phone call, the call is placed
automatically.
Tip: To stop a phone call from being completed,
Using Speakerphone
press e.
If you are making a Private call, press and hold the
PTT button to place the call.
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
Using Speed Dial and Turbo Dial®
Each phone number stored in Contacts is assigned
a Speed Dial number which you can use to enter
that number.
Turning on speakerphone makes incoming sound
come out of the phone’s speaker instead of the
earpiece. Speakerphone is available whenever you
are on an active phone call.
20
Using Mute
To turn speakerphone on or off:
Press under A under Spkr. -or-
Press t.
When you make an emergency call, your phone’s
GPS Enabled feature can help emergency service
personnel find you, if you are in a location where
your phone's GPS antenna has established a clear
view of the open sky and your local emergency
response center has the equipment to process
location information. See “GPS Enabled” on page
78, and particularly “IMPORTANT: Things to Keep
in Mind” on page 78 and “Making an Emergency
Call” on page 79, for more information on the
limitations of this feature. Because of the
Using Mute
Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.
To turn mute on:
limitations of this feature, always provide your best
knowledge of your location to the emergency
response center when you make an emergency
call.
Press A under Mute.
While mute is on, Unmute appears as a display
option.
Important: Emergency phone calls cannot be
placed while the keypad is locked.
To turn mute off:
Press A under Unmute.
Important: If you have not registered on the
network, emergency calls cannot be
placed while your SIM card is in your
phone.
Making Emergency Phone
Calls
Your phone supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your phone.
Dial 911 to be connected to an emergency
response center. If you are on an active call, you
must end it before calling 911.
21
•
•
•
•
•
Call forwarding
Messages
Call Timers
Call alerts
MOTOtalkTM
MOTOtalk allows direct two-way phone-to-phone
communications between two or more phones
equipped for MOTOtalk. You can make and
receive MOTOtalk calls even when network service
is not available. You can talk to anyone on your
code and channel within your range.
Voice records
Using MOTOtalk
Note: Range will vary based on terrain,
man-made structures and atmospheric
conditions.
To set your phone to MOTOtalk:
1 From the main menu, scroll to MOTOtalk and
press A under Select.
2 Select Go to MOTOtalk.
MOTOtalk allows you to:
•
•
•
Use code or private mode operation
Use up to 10 channels
Switching to MOTOtalk Please Wait displays.
After a few seconds, the MOTOtalk idle screen
appears. MT Ready appears on the first line of the
display. The code you are set to appears on the
second line of the display. The channel you are set
to appears on the third line of the display.
Communicate with standalone MOTOtalk radios
Note: MOTOtalk is not compatible with older
Family Radio Services products.
The following features and main menu items will
not be available while in MOTOtalk:
Note: When switching from the network to
MOTOtalk, the last channel and code that
were set appear on the MOTOtalk idle
screen.
•
•
•
•
•
On-network phone calls
On-network Private calls
Data transmission
While in MOTOtalk, this icon m appears on the
display, indicating that there is no network signal
and MOTOtalk is active.
Incoming message notification
Musical ring tones
22
Channels and Codes
To have a conversation, all parties must be on the
same channel and code. For private MOTOtalk
calls, the person you are calling must be in
MOTOtalk and set to the same channel to receive
your call.
Exiting MOTOtalk
To set your phone to network mode when
MOTOtalk is active:
1 From the MOTOtalk idle screen, press m.
2 Scroll to MT Options and press A under
Note: When making a code call, all parties that
are on your code and channel can hear
your conversation.
Select.
3 Select Exit MOTOtalk.
To set a channel:
Switching to Network Please Wait displays. After
a few seconds, the network idle screen appears.
1 From the MOTOtalk idle screen, press A under
Edit.
2 Scroll to Channel.
3 Press A under Edit.
4 Select a channel.
Talk Range
Phones used in MOTOtalk mode should be a
minimum of 6 feet apart to maximize performance
and improve transmission range.
5 When you are finished, press A under Back to
return to the MOTOtalk idle screen.
Channels and Codes
Your phone has 10 channels and 15 codes.
To set a code:
1 From the MOTOtalk idle screen, press A under
Edit.
2 Scroll to Code.
3 Press A under Edit.
4 Select a code.
Channels are divided into sets of frequencies that
allow you to make and receive MOTOtalk calls.
Other parties may also be talking on the same
channel.
Codes help minimize interference from unwanted
messages and other disturbances when you are on
the same channel as others.
5 When you are finished, press A under Back to
return to the MOTOtalk idle screen.
23
MOTOtalkTM
Making and Receiving Code Calls in
MOTOtalk
To make a code call in MOTOtalk:
Receive All
You can set your phone to receive MOTOtalk
transmissions from any phone that is set to the
same channel, regardless of the code (1-15), by
setting the code to Receive All. When you receive
transmissions with the code set to Receive All, the
display changes from Receive All to the code on
which the transmission was received.
1 Press and hold the PTT button. MT Transmit
appears on the first line of display. Begin
speaking after your phone emits the MOTOtalk
tone.
2 Release the PTT button to listen.
Tip: You can reply to an incoming call within 6
seconds after hearing the short ending
beep by pressing the PTT button.
The tone emitted from your phone when using
MOTOtalk is 4 beeps and sounds different from the
standard tone heard with on-network Private and
group calls.
Note: You cannot initiate a code call when the
code is set to Receive All. If you press
the PTT button with the code set to
Receive All, you will receive an error
message.
If you receive an error message:
•
There may be no parties on your channel or
code.
To set the code to Receive All:
•
You are out of range.
1 From the MOTOtalk idle screen, press A under
When you receive a code call using MOTOtalk, MT
Edit.
Receive appears on the first line of the display.
2 Scroll to Code.
3 Press A under Edit.
4 Select Receive All.
Note: An incoming MOTOtalk call can be
terminated at any time by pressing e.
5 When you are finished, press A under Back to
return to the MOTOtalk idle screen.
24
Private MOTOtalk Calls
To set the code to Private Only:
Private MOTOtalk Calls
1 From the MOTOtalk idle screen, press A under
Edit.
2 Scroll to Code.
3 Press A under Edit.
4 Select Pvt Only.
You can have a private conversation with another
person using MOTOtalk. When on a private
MOTOtalk call, no other parties can hear your
conversation. In order to make a private MOTOtalk
Call, you must use the valid 10-digit Personal
Telephone Number (PTN) of the person you are
calling. The person you are calling must be in
MOTOtalk and set to the same channel to receive
your call.
Making a Private MOTOtalk Call
1 Enter the 10-digit PTN of the person you want to
call on your channel. -or-
If you receive an error message:
Scroll to a number or name in Contacts. -or-
•
•
You may not be using a valid PTN.
Scroll to a number in the recent calls list.
The person that you are trying to reach may not
be in MOTOtalk.
2 Press and hold the PTT button. Begin speaking
after your phone emits the MOTOtalk tone.
3 Release the PTT button to listen.
•
The person that you are trying to reach is set to
a different channel or is out of range.
The number or name of the person you are calling
will appear in the first line of the display.
Private Only
To limit MOTOtalk to private conversation only, set
your code to Private Only. In this mode, code calls
will be ignored and only private calls can be made
or received.
Receiving a Private MOTOtalk Call
The number or name of the person who initiated
the call will appear in the first line of the display.
Note: You will be required to enter a valid PTN
Note: You can reply within 6 seconds simply by
before pressing the PTT button.
pressing the PTT button.
25
MOTOtalkTM
To access Setup Options in MOTOtalk:
Ending a Private MOTOtalk Call
1 From the main menu, select MT Options.
2 Select Setup.
A private MOTOtalk call will end if there is no
communication for 6 seconds.
Note: A private MOTOtalk call may be
interrupted during the 6 second idle time
by another code call or private call.
You can set your phone to:
•
Launch directly into MOTOtalk when you select
MOTOtalk from the main menu.
The display will return to the MOTOtalk idle screen.
•
Notify you periodically with a tone that you are in
MOTOtalk.
Emergency Calls Using
MOTOtalk
Emergency phone calls can still be made even
when you are not connected to network service.
Using Direct Launch
To set your phone to launch MOTOtalk when you
select MOTOtalk from the main menu:
1 From the Setup screen, scroll to Direct Launch
and press A under Change.
2 Select On.
Dial 911 to be connected to an emergency
response center. If you are on an active MOTOtalk
call, you must end it before calling 911.
Note: If Direct Launch is set to On, you will not
see MT Options when you select
MOTOtalk from the main menu. In order
to have access to your setup options,
Direct Launch must be set to Off. Or you
can access setup options while in
MOTOtalk by pressing m and selecting MT
Options.
Setup Options
MOTOtalk setup options are available in the MT
Options screen in both network and MOTOtalk
modes.
To access Setup Options in network:
1 From the main menu, select MOTOtalk.
2 Select Setup.
26
Setup Options
To turn off Direct Launch:
1 From the Setup screen, scroll to Direct Launch
and press A under Change.
2 Select Off.
Your phone now displays MT Options when you
select MOTOtalk from the main menu.
Using State Tone
To set your phone to notify you with a tone that you
are in MOTOtalk:
1 From the Setup screen, scroll to State Tone and
press A under Change.
2 Select the time frame during which you want to
be notified that you are in MOTOtalk.
For example, if you select 1 hour, you will be
notified every hour that you are in MOTOtalk.
To turn off State Tone:
3 From the Setup screen, scroll to State Tone and
press A under Change.
4 Select Off.
27
Receiving Call Alerts
When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls
or Private calls until you do.
Call Alerts
Sending a call alert lets the recipient know you
want to talk to him or her on a Private call.
When you send a call alert, the recipient’s phone
emits a series of beeps, or vibrates, and displays
your name or Private ID.
To answer a call alert, press the PTT button to
make a Private call to the sender.
To queue a call alert, press A under Queue.
The recipient can:
To clear a call alert, press A under Clear.
•
•
Answer — begin a Private call with the sender
Note: The recent calls list also stores call alerts
you have received. They appear as
Private calls. Call alerts remain in your
recent calls list until you delete them or
until they reach the end of the list.
Queue — store the call alert to the call alert
queue, which is a list of call alerts
•
Clear — dismiss and delete the call alert
Sending Call Alerts
1 Enter the Private ID you want to send to, as you
Using the Call Alert Queue
When you queue a call alert, it remains in the call
alert queue until you make a Private call to the
sender or delete it.
would when making a Private call.
2 Press A under Alert. Ready to Alert appears
on the display.
3 Press the PTT button until Alert Successful
appears on the display.
Viewing Call Alerts
1 From the main menu, select Call Alert.
2 Scroll through the list.
Note: If the alert is not successful, this may
mean the person you are trying to reach is
on a call or has the phone turned off.
28
Using the Call Alert Queue
Viewing Date and Time
Deleting Call Alerts
To view the date and time a call alert was received:
To delete a call alert from the queue:
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want information on.
3 Press m.
1 From the call alert queue, scroll to the call alert
you want to delete.
2 Press m.
3 Select Delete.
4 Press A under Yes to confirm.
4 Select View.
Responding to Call Alerts in the
Queue
After you queue a call alert, you can respond to it
by making a Private call to the sender or sending a
call alert to the sender.
To delete all call alerts from the queue:
1 From the call alert queue, press m.
2 From the call alert menu, select Delete All.
3 Press A under Yes to confirm.
Making a Private Call to the Sender
Sorting Call Alerts
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to.
3 Press the PTT button to begin the call.
Tip: You must have at least one call alert in the
queue to access this feature.
To sort call alerts by the order they were received:
This removes the call alert from the queue.
1 From the main menu, select Call Alert.
2 Press m.
Sending a Call Alert to the Sender
3 Select Sort By.
1 From the main menu, select Call Alert.
4 Scroll to First on Top or Last on Top.
5 Press A under Select.
2 Scroll to the call alert you want to respond to.
3 Press A under Alert. Ready to Alert appears
on the display.
4 Press the PTT button until Alert Successful
appears on the display.
29
Note: The recent calls list also stores call alerts
you have received. They appear as
Private calls. Call alerts remain in your
recent calls list until you delete them or
until they reach the end of the list.
Recent Calls
The recent calls list stores the numbers of the 20
most recent calls you have made and received.
To view the recent calls list:
To get more information on a recent call:
1 From the idle screen, press the down arrow on
the navigation key. -or-
1 From the recent calls list, scroll to the call you
want information on.
2 Press A under View. -or-
From the main menu, select Recent Calls.
2 Scroll through the list.
If View is not one of your options: Press m.
Select View.
If the number of a recent call is stored in Contacts,
the name associated with the number appears on
the recent calls list.
This displays information such as the name
associated with the call, the number, the date,
time, and duration of the call.
An icon appears beside the name or number
indicating the Contacts type of the number used in
the call. See “Contacts” on page 32.
Storing Recent Calls to
Contacts
1 From the recent calls list, scroll to the number
you want to store.
For phone calls, an icon appears to the left of the
name or number giving more information about the
call:
2 Press A under Store. -or-
X A call you made.
If Store is not one of your options: Press m.
W
V
A call you received.
Select Store.
A missed call. Missed calls appear on the
recent calls list only if you have Caller ID.
Tip: If Store is not on this menu, the number is
already stored in Contacts.
30
Deleting Recent Calls
3 To store the number as a new entry, select [New
Contact]. -or-
To store the number to an existing entry, select
the entry.
4 With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign to the number. For information on
Contacts types, see page 32.
5 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 34.
6 Press A under Done.
Deleting Recent Calls
To delete a call:
1 From the recent calls list, scroll to the call you
want to delete.
2 Press m.
3 Select Delete.
4 Press A under Yes to confirm.
To delete all calls:
1 From the recent calls list, press m.
2 Select Delete All.
3 Press A under Yes to confirm.
31
•
A Contacts type — Each number or address
stored must be assigned a Contacts type:
Contacts
Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.
A
B
C
D
E
F
G
H
T
Mobile
Private
Work1
Work2
Home
Email
Fax
phone number
Private ID
Information stored in Contacts is saved on your
SIM card.
phone number
phone number
phone number
email address
phone number
phone number
A Contacts entry contains:
•
A name — A name is required if you are storing
more than one number or address to the entry;
otherwise, it is optional. Typically, this is the
name of the person whose contact information is
stored in the entry.
Pager
•
A ring tone — You can assign a ring tone to
each entry. This is the sound your phone makes
when you receive phone calls or call alerts from
any of the numbers stored in the entry.
Talkgroup Talkgroup number
J
K
IP
IP address
Other
Hub
phone number
Hub number
H
•
A number or address — Each Contacts entry
must contain a number or address. This may be
any type of phone number, Private ID, Talkgroup
number, Hub number, email address, or IP
address.
32
Viewing Contacts
2 If an entry has more than one number or
address stored, <> surrounds the Contacts type
icon. Scroll left or right to view the icon for each
number stored in the entry.
Note: You can store numbers up to 64 digits
long, but every 20 digits must be
separated by a pause or wait. See
“Creating Pauses and Waits” on page 37.
3 When the icon for the number or address you
want to view is displayed, press A under View.
-or-
•
•
A Speed Dial number — When you store a
phone number, it is assigned a Speed Dial
number. You can accept the default Speed Dial
number or change it.
If View is not one of your options: Press m.
Select View.
A voice name — If you create a voice name for a
number, you can then dial that number by
saying the voice name into your phone. This
icon appears P to the left of the Contacts type
icon if a voice name is assigned.
4 Scroll to view the other numbers and addresses
stored for the entry.
Tip: To view more entries, continue scrolling.
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
Searching for a Name
To search for a name in Contacts:
1 From the Contacts list, press m.
2 Select Search.
Viewing Contacts
To access Contacts:
3 Enter the name you want to see. See “Entering
Text” on page 55.
Press A under Contcs. -or-
From the main menu, select Contacts. -or-
If you are on a call: Press m. Select Contacts.
To view entries:
4 Press A under Ok.
Your phone finds the name you entered or the
nearest match.
1 From the Contacts list, scroll to the entry you
want to view.
33
Contacts
Tip: In some fields that require you to enter
information, you can begin entering the
information from the keypad instead of
pressing A under Change.
Showing Only Private IDs and Groups
To set Contacts to show only entries that contain
Private IDs and entries for Talkgroups and Hubs:
1 From the Contacts list, press m.
2 Select Filter.
3 With Prvt/Grp/Hub highlighted, press A under
Select.
To create a Contacts entry:
1 To access the entry details screen:
Select Contacts > [New Contact]. -or-
From the Contacts list, press m. Scroll to New.
To set Contacts to show all entries:
Press A under Select.
1 From the Contacts list, press m.
2 Select Filter.
3 With Show All highlighted, press A under
Select.
2 If you want to assign a name to the entry:
With the Name field highlighted, press A under
Change.
Enter the name. See “Entering Text” on page
Creating Entries
A number or address and a Contacts type are
required for all Contacts entries. Other information
is optional. You may enter the information in any
order by scrolling through the entry details.
55. When you are finished, press A under Ok.
3 If you want to assign a ring tone to the name:
With the Ringer field highlighted, press A
under Change.
Scroll to the ring tone you want to assign. Press
A under Select.
After you have entered the number or address,
Contacts type, and any other information you want,
you can press A under Done to save the entry to
Contacts.
4 To assign a Contacts type to the number or
address being stored:
With the Contacts type field highlighted, press
A under Change.
To cancel a Contacts entry at any time press, e to
return to the idle screen.
34
Creating Entries
Scroll to the Contacts type you want to assign.
Assigning Options
1 If you have not already, press A under Change
with the [Options] field highlighted.
Press A under Select.
5 To store a number or address:
2 The default Speed Dial number assigned to a
This is always the next available Speed Dial
location.
With the # field highlighted (or ID for an email
address, or IP for an IP address), press A
under Change.
Enter the number or address. For phone
numbers, use the 10-digit format. For email
addresses, see “Entering Text” on page 55.
If you want to assign the phone number to a
different Speed Dial location:
With the Speed # field highlighted, press A
Tip: Press A under Browse to select a number
or address from Contacts, the recent calls
list, or Memo.
under Change.
Press and hold A under Delete to delete the
current Speed Dial number.
When you are finished, press A under Ok.
Enter the new Speed Dial number using the
keypad.
6 If you want to assign more options to the
number, press A under Change with the
[Options] field highlighted. See “Assigning
Options”.
7 If you want to add more numbers or addresses
to the entry:
When you are finished, press A under Ok.
3 If you want to create a voice name for a phone
number, scroll to Voice Name and press A
under Record.
Scroll past the information you already entered.
As directed by the screen prompts, say and
repeat the name you want to assign to the
number. Speak clearly into the microphone.
Enter the additional information for the entry
using step 2 through step 6. You must assign a
name to the entry, if you have not already.
4 When you are finished, press A under Back.
8 Press A under Done.
35
Contacts
Storing Numbers Faster
To store numbers to Contacts from the recent calls
list, see “Storing Recent Calls to Contacts” on page
30.
Editing Entries
1 From the Contacts list, scroll to the entry you
2 Press m.
To store numbers to Contacts from Memo, see
“Memo” on page 50.
3 Select Edit. The entry details screen displays.
4 Follow the applicable instructions in “Creating
Entries” on page 34 to edit the various fields.
To store numbers to Contacts from the idle screen:
1 Use the keypad to enter the number you want to
store.
Deleting Entries
2 Press m.
3 Select Store Number.
4 To store the number as a new entry, select [New
Contact]. -or-
Delete an Entry
1 From the Contacts list, scroll to the entry you
want to delete.
2 Press m.
To store the number to an existing entry, select
the entry.
3 To delete the entire entry, scroll to Delete
Contact.
5 With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign to the number.
4 Press A under Select.
5 Press A under Yes to confirm.
Delete a Number or Address
1 From the Contacts list, scroll to the entry that
contains the number or address you want to
delete.
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 34.
7 Press A under Done.
2 Scroll left or right to display the Contacts type for
the number you want to delete.
3 Press m.
36
Checking Capacity
4 Scroll to Delete Number.
5 Press A under Select.
6 Press A under Yes to confirm.
If you store 17035551235P1234, when you select
this number and make a call, your phone dials the
first 11 digits, pauses for 3 seconds, then dials the
last 4 digits.
Note: If an entry contains only one number or
address, deleting the number or address
deletes the entry.
If you want a pause longer than 3 seconds, press
and hold * more than once. Each P represents a
3-second pause.
To program a wait:
Checking Capacity
Press and hold * until the letter W appears.
The W means your phone waits before dialing
further.
To see how many numbers are stored in Contacts:
1 From the Contacts list, press m.
2 Select Capacity.
If you store 17035551235W1234, when you select
this number and make a call, your phone dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.
Creating Pauses and Waits
When storing a number, you can program your
phone to pause or wait between digits while
dialing. A pause makes your phone pause for 3
seconds before dialing further. A wait makes your
phone wait for your response before dialing further.
Tip: You can create pauses and waits while
dialing a number from the keypad. See
“Creating Pauses and Waits While Dialing”
on page 44.
This feature is useful when using voice mail or
other automated phone systems that require you to
dial a phone number and then enter an access
number.
International Numbers
Note: This feature may not be offered by your
To program a pause:
service provider.
Press and hold * until the letter P appears.
The P represents a 3-second pause.
37
Contacts
When storing a number that you plan to use for
international calls, use Plus Dialing:
1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
For information about making international calls,
see “Making International Calls” on page 44.
Accessing Contacts with GSM
Phones
If you plan to use the information stored in
Contacts with an i2000, i2000plus, or any other
GSM phone, download iDEN Phonebook Manager.
Go to idenphones.motorola.com/iden/support for
more information.
You can use iDEN Phonebook Manager to make
the Contacts information saved to your i325
phone’s SIM card accessible in this type of phone.
38
To forward all calls:
Call Forwarding
Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one
number or forward missed calls to different
numbers depending on the reason you missed the
call.
1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select All Calls.
4 Scroll to To.
5 Press A under Change.
6 If you specified a forwarding number for all calls
before, this number displays.
You can forward phone lines 1 and 2
independently.
To forward calls to this number, press A under
Back. -or-
Forwarding All Calls
When you set your phone to forward all calls, an
icon appears in the top row of the display:
To delete this number, press A under Change,
then press and hold A under Delete.
To enter the number you want to forward calls
to:
G Phone line 1 is active; calls to phone line 1
are being forwarded.
Enter the number using your keypad. -or-
H Phone line 1 is active; calls to phone line 2
Press A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.
are being forwarded.
I Phone line 1 is active; calls to phone lines 1
and 2 are being forwarded.
7 Press A under Ok.
J Phone line 2 is active; calls to phone line 1
All your calls are now forwarded to the number you
specified.
are being forwarded.
K Phone line 2 is active; calls to phone line 2
Tip: In some fields, you can select an option by
scrolling left or right instead of pressing A
under Change.
are being forwarded.
L Phone line 2 is active; calls to phone lines 1
and 2 are being forwarded.
39
Call Forwarding
Note: If you want a type of missed call sent to
voice mail, the call forwarding number for
that type of missed call must be your
voice mail access number.
Turning Off Call Forwarding
If you don’t want all your calls forwarded, turn the
feature off:
1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select All Calls.
To forward missed calls:
1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select Detailed.
4 Scroll to To.
5 Press A under Change.
6 Scroll to Off.
4 Scroll to If Busy to specify a forwarding number
for calls received when your phone is busy.
7 Press A under Select.
5 Press A under Change.
6 If you specified a forwarding number for this type
All your calls are now sent to your phone.
of call before, this number displays.
Calls you miss are forwarded according to the
options set for missed calls. By default, missed
calls are forwarded to voice mail.
To forward calls to this number, press A under
Back and go to step 9. -or-
To delete this number, press A under Change,
Forwarding Missed Calls
You can specify a forwarding number for each type
of missed call:
then press and hold A under Delete.
7 To enter the number you want to forward this
type of call to:
Enter the number using your keypad. -or-
•
•
•
If Busy — Your phone is on a call or transferring
data.
Press A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.
If No Answer — You do not answer on the first
4 rings.
If Unreachable — Your phone is out of
coverage or powered off.
8 Press A under Ok.
40
Viewing Call Forwarding Settings
9 Repeat step 4 through step 8 for If No Answer
and If Unreachable.
When you are finished, press A under Back.
Viewing Call Forwarding
Settings
1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select All Calls.
4 Scroll to To.
5 Press m.
6 Select Retrieve Status.
41
Switching Between Calls
When you accept a second call, the display shows
the name or number of each call, with an icon
indicating which call is active:
Additional Calling
Options
Call Waiting
Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.
Y
Z
Phone call is active.
Phone call is on hold.
To make the call on hold active and put the active
call on hold:
If you are on a call and receive a second call, your
phone emits a tone and displays a message saying
you are receiving a second call.
Press A under Switch.
To accept the second call and put the active call on
hold:
Turn Off Call Waiting
To turn off Call Waiting during a call:
Press A under Yes.
1 Press m.
To accept the second call and end the active call:
1 Press e.
2 Select In Call Setup > Call Waiting.
3 Press A under Change.
4 Scroll to Off.
Your phone rings with the second call.
2 Answer the second call.
Tip: To turn Call Waiting back on while still on
the call: Scroll to On.
To decline the second call:
5 Press A under Select.
Press A under No. If you subscribe to voice
mail, the call is forwarded to your voice mail box,
unless you set Call Forward for If Busy to a
different number.
42
Call Hold
To turn off Call Waiting for the next call you make
or receive:
To end the second call and make the call on hold
active again:
1 From the main menu, select Settings > Phone
Press e.
Calls > Call Waiting.
To make the call on hold active and put the active
call on hold:
2 Press A under Change.
3 Scroll to Off.
4 Press A under Select.
Press A under Switch.
Making a 3-Way Call
Call Waiting is turned back on when you end the
call.
Note: This feature may not be offered by your
service provider.
Call Hold
Call Hold lets you put an active call on hold and
make a second call.
1 Place or receive a phone call.
2 While the call is active, press m.
3 Select 3 Way. This puts the call on hold.
4 Enter the second phone number you want to
call.
To put a call on hold:
1 While on an active call, press m.
2 Scroll to Hold.
3 Press A under Select.
Tip: For quick ways to enter the number, press
m.
4 If you want to make the call active again, press
A under Resum.
5 Press s to place the call.
6 Press A under Join.
To make a second call while a call is on hold:
All 3 people in the call can speak to and hear each
other.
1 Enter the number you want to call.
Tip: To enter the number from Contacts: Press
m. Select Contacts.
2 Press s to place the call.
43
Additional Calling Options
Creating Pauses and Waits
While Dialing
You can enter a pause or wait while dialing a
number. For more information on pauses and
waits, see “Creating Pauses and Waits” on page
37.
Making International Calls
Note: This feature may not be offered by your
service provider.
Plus Dialing lets you place an international call to
most countries without entering the local
To create a pause while dialing a phone number:
1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”.
1 From the keypad, enter the digits you want to
occur before the pause.
2 Press m.
3 Select Insert Pause.
4 Enter the digits you want to occur after the
pause.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
To create a wait while dialing a phone number:
Setting One Touch PTT
One Touch PTT sets your phone to call the most
recent Private ID or Hub on the recent calls list, or
a Private ID or Hub you choose, every time you
press the PTT button.
1 From the keypad, enter the digits you want to
occur before the wait.
2 Press m.
3 Select Insert Wait.
4 Enter the digits you want to occur after the wait.
To set your phone to call the most recent Private ID
on the recent calls list:
1 From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2 Scroll to Last Call.
3 Press A under Select.
44
Group Calls
To set your phone to call a Private ID you choose:
A group call is similar to a Private call, but is made
to all members of a Talkgroup at once. A Talkgroup
is a predetermined group of your service provider’s
customers.
1 From the main menu, select Settings > 2-Way
Radio > One Touch PTT > Assigned Number.
2 To enter the Private ID you want your phone to
call every time you press the PTT button:
Before you can make or receive group calls, a
Talkgroup must be established. After the Talkgroup
is established, you must join the Talkgroup.
Enter the number using your keypad. -or-
Press A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.
Joining a Talkgroup
Your sales representative or your service provider
establishes Talkgroups for you and assigns each
Talkgroup a Talkgroup number. You can choose a
name for each of your Talkgroups when you create
entries for them in Contacts.
Tip: If you are entering a Talkgroup number,
enter # before the number.
3 Press A under Ok.
To turn off One Touch PTT:
To receive group calls made to a Talkgroup, you
must join the Talkgroup. You can belong to only
one Talkgroup at a time. When you join a new
Talkgroup, you no longer belong to your previous
Talkgroup.
1 From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2 Scroll to Off.
3 Press A under Select.
To join a Talkgroup:
Group Calls
1 Press #. Then enter the Talkgroup number
using the keypad. -or-
Note: This section describes how group calls
Choose the Talkgroup name from Contacts or
the recent calls list.
work on phone’s without Advance
Features. If your have Advanced
Features, see “Group Calls, Talkgroups,
and Hubs” on page 67 for a a description
of how group calls work on your phone.
2 Press A under Join.
45
Additional Calling Options
Making Group Calls
1 Press #. Then enter the Talkgroup number
using the keypad. -or-
Call Timers
Call timers measure the duration of your phone
calls, Private or group calls, and optionally circuit
data use, as well as the number of Kilobytes sent
and received by your phone:
Choose the Talkgroup name from Contacts or
recent calls list.
•
•
•
•
Last Call — displays the duration of your most
2 Proceed as if making a Private call.
Receiving Group Calls
To answer a group call:
recent phone call.
Phone Reset — keeps a running total of your
phone call minutes, until you reset it.
Phone Lifetime — displays the total minutes of
all your phone calls.
Proceed as if answering a Private call. Only one
person at a time may speak on a group call.
Prvt/Grp Reset — keeps a running total of all of
your Private and group call minutes, until you
reset it.
The Private ID or name of the person who is
speaking will appear on the display below the
Talkgroup number.
•
•
•
•
Prvt/Grp Lifetime — displays the total minutes
Turning off Group Calls
To control whether you hear group calls to your
Talkgroup:
of all your Private and group calls.
Circuit Reset — keeps a running total of all of
your circuit data use, until you reset it.
1 From the main menu, select Settings > 2-Way
Radio > Tkgrp Silent.
2 Press A under Change.
3 Scroll to On if you don’t want to hear group calls
to your Talkgroup. -or-
Circuit Lifetime — displays the total minutes of
all of your circuit data use.
Kbytes Reset — keeps a running total of the
number of Kilobytes sent and received by your
phone, until you reset it.
Scroll to Off if you want to hear group calls to
To view or reset a timer:
your Talkgroup.
1 From the main menu, select Call Timers.
2 Select the feature you want to view or reset.
4 Press A under Select.
46
Using Your Phone as a Modem
3 To view a feature without resetting: Press A
under Done when you are finished viewing.
-or-
2 With the phone’s display facing up, insert a data
cable’s connector into the accessory connector,
until you hear a click.
To reset a feature: Press A under Reset. Press
A under Yes to confirm.
Note: The values displayed by Call Timers
should not be used for billing. Call timers
are estimates only.
Using Your Phone as a Modem
3 Insert the data plug into the COM port of the
Note: This feature may not be offered by your
other device.
service provider.
When used as a modem, your phone has these
data transfer modes:
To use your phone as a modem with a laptop,
handheld device, or desktop computer:
•
Circuit data — used for sending and receiving
faxes and for transferring large files
1 Open the connector cover.
•
Packet data — used for small file transfers such
as email
connector
cover
To use these services, you must install the iDEN
Wireless Data Services software (available
separately). For more information on setting up
your computer and your i325 phone for packet and
circuit data calls, refer to the Wireless Data
Services User’s Guide or contact your service
provider.
Note: Please remember to reinsert the
connector cover after a data session.
47
Additional Calling Options
Turning On the TTY Feature
Making TTY Calls
Your phone’s TTY feature must be on if you want
to make TTY calls, set the TTY mode, or change
the TTY baud rate. To make sure the TTY feature
is on:
Note: This feature may not be offered by your
service provider.
To use your phone to make phone calls using a
teletypewriter (TTY) device:
From the main menu, select Settings > Phone
Calls > TTY. This field must say On.
1 Connect one end of a 2.5mm cable into the
audio jack on your phone. Connect the other
end of the cable to your TTY device.
2 Make sure that your phone’s TTY feature is on
and select the TTY mode you want to use.
Choosing a Mode
Your phone supports these TTY modes:
•
•
•
TTY — You type and read text on your TTY
3 Use your phone to enter phone numbers and
make calls.
device.
VCO (Voice-Carry-Over) — You speak into your
phone and read text replies on your TTY device.
HCO (Hearing-Carry-Over) — You type text on
your TTY device and listen to voice replies on
your phone speaker.
When you make a TTY call, these icons appear on
the phone’s display:
N Phone call is active.
O Phone call is on hold.
To change mode while not in a call:
TTY device features such as Turbo-Code,
1 From the main menu, select Settings > Phone
High-Speed, and Interruption are not supported by
your phone. These features must be turned off or
disabled to use your TTY device with your phone.
Calls > TTY > Type.
2 Press A under Change.
3 Scroll to the TTY mode you want.
4 Press A under Select.
When you make a TTY call, the call begins in the
TTY mode you last selected.
48
Making TTY Calls
To change mode during a call using your phone:
2 Press A under Change
3 Scroll to the baud rate for your location.
4 Press A under Select.
1 Press m.
2 Select In Call Setup > TTY > Type.
3 Select the mode you want.
To change mode during a call using your TTY
device, issue one of the following commands:
•
•
•
“VCO please” — to select VCO mode
“HCO please” — to select HCO mode
“HCO off please” — to turn off HCO mode
Important: When you are using HCO, the sound
coming from your phone speaker may
be uncomfortably loud. Use caution
when putting the phone to your ear.
(For information on setting the volume
of your phone speaker, see “Setting the
Volume” on page 90.)
Changing the TTY Baud Rate
By default, your phone’s TTY baud rate is set to
45.45, the baud rate required for TTY calls within
the U.S. To make calls outside the U.S., set your
TTY baud rate to 50.0.
To change the TTY baud rate:
1 From the main menu, select Settings > Phone
Calls > TTY > Baud.
49
To store the memo number to Contacts:
Memo
1 From the main menu, select Memo.
2 Press m.
3 Press A under Select.
4 To store the number as a new entry, select [New
Contact]. -or-
Memo lets you store a number, make a call to that
number, and save it to Contacts.
To create a memo:
1 From the main menu, select Memo.
2 Enter the number using your keypad.
3 Press A under Store.
To store the number to an existing entry, select
the entry.
5 With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign to the number.
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 34.
To view the memo later:
1 From the main menu, select Memo.
To delete the memo:
1 From the main menu, select Memo.
2 Press and hold A under Delete.
3 Press A under Store.
7 Press A under Done.
To edit the memo:
1 From the main menu, select Memo.
2 Enter the new number.
3 Press A under Store.
To make a call to the memo number:
1 From the main menu, select Memo.
2 To make a phone call, press s. -or-
To make a Private call, press the PTT button.
50
Setting Your Phone to Vibrate
If your phone includes a vibrate feature, you can
set your phone to vibrate when you receive phone
calls, Private calls and group calls, messages
notifications, or call alerts.
Ring Tones
To set the ring tone your phone makes when you
receive phone calls, message notifications, or call
alerts:
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or is SilentAll set to Off.
3 Scroll through the list of ring tones and select the
one you want to assign. Vibrate sets your phone
to vibrate instead of making a sound; Silent sets
your phone to neither vibrate nor make a sound.
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
Turning Ring Tones Off
You can set your phone to make no sound when
you receive phone calls, Private calls and group
calls, messages notifications, or call alerts.
Tip: Highlighting a ring tone lets you hear it.
4 Press A under Assign.
5 Scroll to the feature you want to assign the ring
tone to.
These icons indicate how the ringer is set.
6 Press A under Select.
v The phone always vibrates instead of making
Tip: A checkmark next to a feature means the
current ring tone has been assigned to it. To
remove the assignment: Scroll to the
feature. Press A under Select.
a sound.
R The phone vibrates instead of making a
sound for phone calls.
M The phone never vibrates nor makes a
sound; or, the phone neither vibrates nor
makes a sound for phone calls.
7 To assign the ring tone to other features, repeat
step 5 through step 6.
8 When you are finished, press A under Done.
u Prvt/Grp speaker set to off.
These icons may appear at the same time.
51
Ring Tones
6 Press A under Select.
7 To assign Vibrate or Silent to another feature,
repeat step 5 through step 6.
Never Ring
1 From the main menu, select Ring Tones >
SilentAll.
8 When you are finished, press A under Done.
2 Scroll left or right to set SilentAll to On.
Note: To set ring options for Private calls and
group calls, see “Setting Your Phone to
Not Ring” on page 90.
Always Vibrate Instead of Ringing
If your phone includes a vibrate feature:
1 From the main menu, select Ring Tones >
Ring and Vibrate
To set your phone to ring and vibrate when you
receive phone calls or call alerts:
VibeAll.
2 Scroll left or right to set VibeAll to On.
Tip: Pressing the volume controls to turn down
the volume as far as possible sets VibeAll
to On.
1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and select the
one you want to assign.
Do Not Ring for Some Features
To set individual ring options for phone calls,
messages notifications, or call alerts:
4 Press m.
5 Select Assign w/Vibe.
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or SilentAll is set to Off.
3 Scroll through the list of ring tones to Silent. -or-
6 Select the feature you want to set to ring and
vibrate.
7 When you are finished, press A under Done.
This icon S appears on the display.
If your phone includes the vibrate feature, scroll
through the list of ring tones to Vibrate.
4 Press A under Assign.
5 Scroll to the feature you want to set to make no
sound.
52
Assigning Ring Tones to Contacts
6 Scroll to view ring tones assigned to features
Assigning Ring Tones to
Contacts
You can set the ring tone your phone makes when
you receive phone calls or call alerts from
someone you have stored in Contacts.
and Contact entries.
Downloading More Ring
Tones
Note: This feature may not be offered by your
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or SilentAll is set to Off.
3 Scroll through the list of ring tones to the one
you want to assign. Highlighting a ring tone lets
you hear it.
4 Press A under Assign.
5 Select A Contact.
6 Scroll to the Contacts entry you want to assign
the ring tone to.
service provider.
If you want to use other ring tones, you can
download them into your phone for a fee. Go to
www.motorola.com/idenupdate for a selection of
custom ring tones and downloading instructions.
Note: Ring tones may be downloaded only
once. If you delete a ring tone from your
phone, you must purchase it to download
it again.
7 Press A under Select.
Managing Memory
To view the amount of memory available for
custom ring tones:
Viewing Ring Tone
Assignments
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or SilentAll is set to Off.
3 Highlight any ring tone.
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or SilentAll is set to Off.
3 Highlight any ring tone.
4 Press m.
4 Press m.
5 Select Memory Usage.
5 Select Overview.
Deleting custom ring tones frees memory.
53
Ring Tones
Note: Ring tones are stored in your phone using
the same memory space used to store
voice records. Deleting voice records
frees memory space for ring tones.
Deleting Custom Ring Tones
To delete a custom ring tone:
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or SilentAll is set to Off.
3 Scroll to the ring tone you want to delete.
4 Press m.
5 Select Delete.
6 Press A under Yes to confirm.
54
2 A checkmark appears next to the current text
input mode. Scroll to the text input mode you
want to use.
Entering Text
You can enter text into your phone using the
traditional method of pressing a key several times
for each character, or by pressing a key once for
each letter while words likely to be the one you
want are chosen from a database. You can also
enter symbols and numbers into a text field.
3 Press A under Select.
Using Alpha Mode
•
•
•
Press any key on the keypad to enter the letters,
numbers, and symbols on that key. For example,
to enter the letter Y, press 9 three times.
In screens that require you to enter text, you see
the following icons near the top right corner. These
icons tell you which text input mode you are using:
Type a letter then scroll up to make that letter
uppercase, or type a letter then scroll down to
make that letter lowercase.
Alpha — Press a key several times for each
l
j
See “Special Function Keys” on page 56 for
more information on adding spaces,
capitalization, and punctuation.
character.
Word — Press a key once for each letter
while words likely to be the one you want are
chosen from a database.
Using Word Mode
Symbols — Enter punctuation and other
i
k
In Word mode, T9 Text Input analyzes the letters
on the keypad button you press and arranges them
to create words. As you type, T9 Text Input
matches your keystrokes to words in its database
and displays the most commonly used matching
word. You can add you own words to this
database.
symbols.
Numeric — Enter numbers.
When you access a screen that requires you to
enter text, you start in Alpha mode.
To choose a text input mode:
Entering a Word
1 Select Word as your text input mode.
1 At a screen that requires you to enter text, press
m.
55
Entering Text
2 Type a word by pressing one key for each letter.
Choosing a Language
For example, to type “test” press 8 3 7
To change the language of the database:
8.
1 At a screen that requires you to enter text, press
m.
2 Select Languages.
3 Scroll to the language you want for your
database.
4 Press A under Select.
The displayed word may change as you type it.
Do not try to correct the word as you go. Type to
the end of the word before editing.
3 If the word that appears is not the desired word,
press 0 to change the word on the display to
the next most likely word in the database.
Repeat until the desired word appears.
Special Function Keys
Some of the phone’s keys assume different
functions while in Alpha or Word mode.
If the desired word does not appear, you can add it
to the database.
Adding Words to the Database
Spaces
Press # for a space.
1 Select Alpha as your text input mode.
2 Type the word using Alpha mode.
3 Select Word as your text input mode.
4 Press #.
Capitalization
When you press and hold #, it acts as a 3-way
toggle. Press and hold # to make the next letter
typed uppercase (shift), to make all subsequent
letters typed uppercase (caps lock), or to go back
to lowercase letters.
The word you typed in Alpha text entry mode is
now in the database.
Note: You cannot store alphanumeric
combinations, such as Y2K.
56
Using Numeric Mode
These icons appear in the top row of your display:
Using Symbols Mode
1 Select Symbols as your text input mode.
Shift is on.
m
n
A row of symbols appears along the bottom of
your phone’s display. Scroll right to view the
complete row.
Caps lock is on.
When neither of these icons appear, letters typed
are lowercase.
2 Scroll left or right to choose the symbol you want
to enter.
3 Press A under Select.
Note: Your phone automatically makes the first
letter of a sentence uppercase.
Punctuation
Press 1 or 0 to insert punctuation. Continue to
press the key to view the list of symbols available
through that key. Pause to select the symbol you
want.
Note: Additional punctuation symbols are
available in Symbols mode.
Using Numeric Mode
1 Select Numeric as your text input mode.
2 Press the number buttons on your keypad to
enter numbers.
57
If you dismiss the notification, the message is not
deleted. It can be accessed through the message
center.
Messages
You can receive the following types of messages
on your phone:
If you are not on a phone call when you receive a
message, your phone sounds a notification tone
every 30 seconds until you access the message,
dismiss the notification, or the alert time-out
expires.
•
•
•
Voice mail messages
Short Message Service (SMS) text messages
Depending on your service provider, you may
have the option to receive fax mail and Net
alerts.
Setting Notification Options
To control whether your phone sounds message
notification tones while you are on phone calls:
You have 2 ways to access the messages you
receive:
1 From the main menu, select Settings > Phone
Calls > Notifications.
•
Respond to the message notification that
appears when the message is received.
2 Choose the option you want:
•
Dismiss the message notification and access
the message later through the message center.
•
Receive All — Tones sound during calls for
all types of messages.
You can listen to or view these messages, delete
them, or continue to store them in the message
center.
•
Msg Mail Only — Tones sound during calls
for SMS messages; tones for all other types
of messages are held until you end calls.
•
Delay All — Tones for all types of messages
Message Notifications
When you receive a message, your phone notifies
you with text on the display and a notification tone
or vibration. You can access the message or
dismiss the notification.
are held until you end calls.
3 Press A under Select.
Tip: To set notification options during a call:
Press m. Select In Call Setup >
Notifications.
58
Message Center
Message Center
The message center manages your messages.
All your messages are stored in the message
center. The message center shows how many
messages you have of each type.
To access your messages through the message
center:
1 From the main menu, select Messages.
2 Scroll to the type of message you want to
access.
3 Press A under the display option on the left.
59
Sending Unanswered Calls to
Voice Mail
To send a phone call to voice mail instead of
answering it:
Voice Mail Messages
Note: To receive voice mail messages, you must
first set up a voice mail account with your
service provider.
Press e. -or-
Receiving a Message
When you receive a voice mail message, New
Voice Mail Message appears on the display.
Press A under No.
If the caller leaves a message, this icon y
appears on the display, reminding you that you
have a new message.
To call your service provider’s voice mail system
and listen to the message:
Press A under Call.
To dismiss the message notification:
Press A under Back. This icon y appears
on the display, reminding you that you have a
new message.
Accessing Voice Mail from
the Message Center
1 From the main menu, select Messages > Voice
Mail.
2 Press A under Call to call your service
provider’s voice mail system.
60
Enter the phone number of your service center.
If you do not know this number, contact your
service provider.
MOSMS Messages
Note: This feature may not be offered by your
service provider.
When you are finished, press A under Ok.
If your service provider offers MOSMS, your phone
sends SMS messages using MOSMS and receives
SMS messages from other phones that are using
MOSMS.
7 With the Expire After field highlighted, press A
under Change.
This is the amount of time messages you send
are saved if they cannot be delivered. After this
period, they are discarded.
Setting Up
Before you begin using MOSMS, you may need to
set up your signature, service center number, and
expiration information:
Scroll or press A under Q to change field.
When you are finished, press A under Done.
8 Press A under Back to save the information
you entered.
1 From the main menu, select Messages.
2 Scroll to Text Inbox.
3 Press m.
Receiving a Message
When you receive a text message, New Text
4 Select Text Msg Setup.
5 With the Signature field highlighted, press A
under Change.
Message appears on the display.
To view the message:
Enter your signature. It may be up to 11
characters long. See “Entering Text” on page
55. When you are finished, press A under Ok.
1 Press A under Read.
2 If the message fills more than one screen, scroll
to read it.
6 With the Srvc Cntr No field highlighted, press
A under Change.
3 To keep the message, scroll to the end of the
message and press A under Save. -or-
61
MOSMS Messages
To delete the message, scroll to the end of the
message and press A under Delete.
To delete the message, scroll to the end of the
message and press A under Delete.
To dismiss the message notification:
Tip: To see more choices, including replying to
the message, press m.
Press A under Exit. This icon w appears on
the display, reminding you that you have a new
message.
Creating and Sending
Messages
1 From the main menu, select Messages > Text
Inbox > [Create Msg]. -or-
If your phone is powered off when you receive a
text message, your phone notifies you the next
time you power it on. If you are out of your
coverage area, your phone alerts you when you
return to your coverage area.
From the main menu, select Messages > Text
Outbox > [Create Msg].
Tip: While reading a text and numeric message
that contains a phone number, you can
press s to call that number.
2 Press A under Create.
3 To address the message:
Use the keypad to enter the phone number of
the person you want to send the message to.
-or-
Reading from the Message
Center
1 From the main menu, select Message > Text
Inbox.
2 Scroll to the message you want to read.
3 Press A under Read.
4 If the message fills more than one screen, scroll
to read it.
Press A under Browse. Select Contacts,
Recent Calls, or Memo. Enter the number from
Contacts, the recent calls list, or Memo, as you
would when making a call.
When you are finished, press A under Ok.
4 Enter the text of the message. See “Entering
Text” on page 55. -or-
5 To keep the message, press A under Save.
-or-
To use a quick note: Press A under Browse.
Scroll to the quick note you want. Press A
62
Creating and Sending Messages
under Select. For more information on quick
notes, see “Using Quick Notes” on page 64.
To delete the message without sending it: Press
m. Scroll to Delete. Press A under Select.
If you want to add your signature: Press m.
Tip: In some fields, you can select an option by
scrolling left or right instead of pressing A
under Change.
Select Add Signature.
When you are finished, press A under Ok.
Beginning Messages From the Recent
Calls List
1 From the recent calls list, scroll to the name you
want to send a message to.
2 If the entry has more than one phone number
stored, view the phone number you want to send
the message to.
5 If you want to send the message, press A
under Yes. -or-
If you want to request confirmation of delivery,
specify the type of message you want to send,
save the message as a draft, or delete the
message without sending it, press A under No.
6 If you want to request confirmation of delivery:
With the Report field highlighted, press A
under Change. Select Yes.
7 If you want to specify the type of message you
want to send:
3 Press m.
4 Select Compose SMS. The message is
automatically addressed to the phone number
you chose.
5 Follow step 4 through step 8 of “Creating and
With the Send As field highlighted, press A
under Change. Scroll to the message type you
want. Press A under Select.
Sending Messages” on page 62.
Beginning Messages From the Idle
Screen
1 Using the keypad, enter the number you want to
send a message to.
8 To send the message: Press s. Press A under
Yes. -or-
To save the message as a draft without sending
it: Press m. Scroll to Save As Draft. Press A
under Select. -or-
2 Press m.
63
MOSMS Messages
3 Select Compose SMS. The message is
automatically addressed to the phone number
you chose.
4 Follow step 4 through step 8 of “Creating and
Sending Messages” on page 62.
Using Drafts
When you save a message as a draft, it is saved in
the drafts folder. You must have a draft saved to
have a drafts folder.
To edit a draft:
Using Quick Notes
1 From the main menu, select Messages > Drafts
Folder.
2 Press A under Change.
3 To edit the fields you want to change, follow
step 3 through step 8 in “Creating and Sending
Messages” on page 62.
Quick notes are short, pre-written text messages
that you can create, edit, and send. You can store
up to 20 quick notes. A quick note may be up to 30
characters long.
To create a quick note:
1 From the main menu, select Messages > Quick
Notes > [New Quick Note].
If you have a draft saved, you can create more
drafts in the drafts folder:
2 Press A under Create.
1 From the main menu, select Messages > Drafts
Folder > [Create Msg].
Enter text. See “Entering Text” on page 55. -or-
2 Press A under Create.
3 Follow step 3 through step 7 in “Creating and
Sending Messages” on page 62.
To choose from pre-installed notes: Press A
under Browse. Scroll to the note you want.
Press A under Select.
4 Scroll to Save As Draft.
3 Press A under Store.
Tip: For more options, including sending the
Using the Outbox
Messages you have sent are stored in the outbox.
quick note, press m.
64
Creating and Sending Messages
These icons appear next to messages in the
outbox:
Deleting Sent Messages
To delete a sent message:
5
9
0
4
6
8
7
R
Sent and confirmed.
Send attempted.
Forwarded.
1 From the main menu, select Messages > Text
Outbox.
2 Scroll to the message you want to delete.
3 Press m.
4 Select Delete.
Received by addressee.
Not received by addressee.
Send failed.
5 Press A under Yes to confirm.
To delete all unlocked sent messages:
1 From the main menu, select Messages > Text
Outbox.
2 Press m.
Re-sent.
Locked.
3 Select Delete All.
4 Press A under Yes to confirm.
Resending Messages
To resend a message:
Locking Sent Messages
When you lock a message, it cannot be deleted
until you unlock it.
1 From the main menu, select Messages > Text
Outbox.
2 Scroll to the message you want to resend.
3 Press m.
4 Select Re-send.
1 From the main menu, select Messages > Text
Outbox.
2 Scroll to the message you want to lock or
unlock.
5 Press A under Yes to confirm.
3 Press m.
4 Scroll to Lock to lock the message. -or-
65
MOSMS Messages
Scroll to Unlock to unlock the message.
5 Press A under Select.
Managing Memory
Your text inbox, outbox, and drafts folder have a
set amount of memory available for storing
messages.
The text inbox holds 20 messages. If the text inbox
is full, you cannot receive messages until you
delete some.
The outbox and drafts folder share memory space.
Together they can hold 30 messages. If the outbox
and drafts folder memory is full, you cannot send
messages or save drafts until you delete some.
To view the amount of memory available in your
text inbox:
1 From the main menu, select Messages > Text
Inbox.
2 Press m.
3 Select Memory Meter.
To view the amount of memory available in your
outbox and drafts folder:
1 From the main menu, select Messages > Text
Outbox.
2 Press m.
3 Select Memory Meter.
66
Your sales representative or your service provider
establishes Talkgroups and Hubs for you. You can
choose a name for each when you create entries
for them in Contacts.
Advanced Features
Note: These features may not be offered by
your service provider.
Joining a Hub
To make and receive group calls, you must join a
Hub.
Group Calls, Talkgroups, and
Hubs
A group call is similar to a Private call, but is made
to all members of a Talkgroup at once. A Talkgroup
is a predetermined group of your service provider’s
customers.
When you join a Hub, you can make or receive
group calls only with Talkgroups in that Hub. You
can only belong to one Hub at time.
To join a Hub:
A Hub consists of 1 to 4 Talkgroups. You can make
and receive calls on one of these Talkgroups,
called the primary Talkgroup. You can set your
phone to receive calls, but not make calls, to the
other Talkgroups.
1 Press #. Enter the Hub number using the
keypad. -or-
Scroll to the Hub name in Contacts or recent
calls list.
You must join a Talkgroup to make or receive calls
on that Talkgroup. On your i325 phone, you join a
Talkgroup by joining the Hub it belongs to.
2 Press A under Join.
Talkgroups Not in Hubs
On your i325 phone, all group calls you make are
Hub calls. Group calls you receive are Hub calls or
Talkgroup calls to Talkgroups in the Hub you have
joined.
If you have a Talkgroup saved to Contacts that is
not in a Hub, you cannot join that Talkgroup from
Contacts or the recent calls list unless you create a
Hub for it in Contacts.
To create a Hub for a Talkgroup:
1 Begin creating a new Contacts entry. See
“Creating Entries” on page 34.
67
Advanced Features
2 Assign the Hub Contacts type to the entry.
3 Assign the Talkgroup number as the number of
the Hub.
Making Group Calls
You make calls using the primary Talkgroup in a
Hub.
This creates a Hub with the same number as the
Talkgroup it contains. You cannot add any more
Talkgroups to this Hub.
1 Press #. Enter the Hub number using the
keypad. -or-
Scroll to the Hub name in Contacts or recent
calls list.
You can also join a Talkgroup that is not in a Hub
by pressing # and then entering the Talkgroup
number using the keypad. Your phone treats this
as if you had joined a Hub containing only that
Talkgroup.
2 Proceed as if making a Private call.
Receiving Group Calls
To answer a group call:
Viewing Hub Details
While you belong to a Hub, you can see which
Talkgroups are in it.
Proceed as if answering a Private call. Only one
person at a time may speak on a group call.
When you receive a group call, the following
appears on the screen:
1 From the recent calls list, scroll to the Hub.
2 Press m.
3 Select Details.
•
•
The name of the Hub
The name or number of the primary Talkgroup in
the Hub
The primary Talkgroup is shown first, after the Hub
number.
•
The Private number of the person speaking
Tip: You can also view this information while in a
You can set your phone to receive group calls from
all the Talkgroups in a Hub or only from the primary
Talkgroup. See “Setting Talkgroup Scan” on page
69.
Hub call: Press m. Select Details.
68
Emergency Group Calls
Setting Talkgroup Scan
To set your phone to receive group calls from all
the Talkgroups in a Hub:
Emergency Group Calls
An Emergency Group call is a Hub call that takes
priority over all other phone activities in the phone
making the call and sounds a special emergency
tone in the phones receiving the call.
1 From the main menu, select Settings > 2-Way
Radio > Scan.
2 Press A under Change.
3 Scroll to On.
4 Press A under Select.
When you make an Emergency Group call, a group
call is made using a designated emergency Hub or
the Hub you currently belong to.
A designated emergency Hub must be created for
you by your service provider and is stored on your
SIM card.
To set your phone to receive group calls only from
the primary Talkgroup in a Hub:
Scroll to Off in step 3.
If no designated emergency Hub has been created
for you, Emergency Group calls you make are
made using the Hub you currently belong to. If no
designated emergency Hub has been created for
you and you have not joined a Hub, you cannot
make Emergency Group calls.
Tip: You can also set this option from Contacts,
from the recent calls list, or after you begin
entering a number using the keypad: Press
m. Select Call Setup > Scan.
Turning off Group Calls
To control whether you hear group calls:
Making an Emergency Group Call
Important: Making an Emergency Group call ends
1 From the main menu, select Settings > 2-Way
Radio > Tkgrp Silent.
all other activity on your phone,
including 911 emergency calls.
2 Press A under Change.
3 Scroll to On if you don’t want to hear group calls.
-or-
Unlike other group calls, pressing the PTT button
does not start an Emergency Group call. Pressing
T starts the call. Pressing the PTT button lets you
begin talking.
Scroll to Off if you want to hear group calls.
Note: Setting Tkgrp Silent to On prevents you
from hearing Emergency Group calls.
69
Advanced Features
To make an Emergency Group call:
Isolated Operation
Isolated Operation lets you continue to make and
receive group calls on the Hub you last used,
within a limited coverage area, even if you lose
network coverage.
1 Press and hold T for 3 seconds to start the
Emergency Group call.
2 Press and hold the PTT button on the side of
your phone to talk. Begin talking after your
phone emits a chirping sound.
3 Release the PTT button to listen.
To end an Emergency Group call:
Press and hold T for 3 seconds.
When you lose network coverage during a phone
call, Private call, group call, or data transfer, the
call or data transfer ends. But you can make and
receive new group calls on the Hub you last used.
If the One Touch PTT settings on your phone
would prevent you from making group calls on the
Hub you last used, these setting are overridden
while your phone is in Isolated Operation.
An Emergency Group call automatically ends if
there is no activity for 30 seconds.
Emergency Group calls you make do not appear in
the recent calls list.
Important: You cannot make Emergency Group
calls in Isolated Operation, even if the
Hub you last used is the designated
emergency Hub. You must have
network coverage to make Emergency
Group calls.
Receiving an Emergency Group Call
When receive an Emergency Group call, your
phone sounds a special emergency tone, unless
your phone is set to make no sounds.
To answer an Emergency Group call:
Proceed as if answering a Private call.
If the designated emergency Hub is the Hub you
last used when you lost network coverage, your
phone treats the Hub you used before the
designated emergency Hub as the Hub you last
used.
Emergency Group calls you receive do not appear
in the recent calls list.
70
Call Alert Status Messages
Receiving a Call Alert Status Message
Call Alert Status Messages
You can send call alerts that include text messages
up to 10 characters long. These messages are
stored on your SIM card when your receive your
phone. There are 10 you can choose from.
When you receive a call alert that includes a text
message, the text message appears as the part of
of the call alert information when you receive the
call alert and in the recent calls list.
If the phone you send the call alert to has this
capability, the text message appears on that phone
when the call alert is received. If the phone you
send the call alert to does not this capability, the
call alert appears without the text message.
Sending a Call Alert Status Message
1 Proceed as you would when sending any call
alert.
2 When the Ready to Alert screen appears,
choose the text message you want to send:
Scroll left or right to display the message you
want to send. -or-
Press A under Select to view all messages and
select the one you want to send. -or-
Press the number on you key pad associated
with the message you want to send. Press 1 and
then 0 to choose message 10.
3
Press the PTT button until Alert Successful
appears on the display.
71
Running Applications
To run an application that has a shortcut on the
main menu:
Java Applications
Your phone arrives with Java applications loaded
and ready to install. You can download and install
more Java applications.
1 From the main menu, select the application or
suite of applications you want to run.
2 If you have selected a suite of applications,
select the application you want to run.
Note: Using Java applications may cause your
phone to use up more battery power than
other uses of your phone.
To run an application that does not have a shortcut
on the main menu:
Installing Applications
1 From the main menu, select Java Apps.
1 From the main menu, select Java Apps.
2 Scroll to the application or suite of applications
you want to install.
2 Scroll to the application or suite of applications
you want to run and press A under Run.
3 Press A under Install.
3 If you have selected a suite of applications,
scroll to the application you want to run and
press A under Run.
Installation messages appear as the application
installs.
Tip: If you don’t hear the sounds associated with
the Java application, select Settings >
Volume and check the volumes of Java
Speaker and Java Earpiece.
4 If you want to create a shortcut to the Java
application on the main menu: Press A under
Next. Press A under Yes. Press A under Add.
5 Press A under Done.
Suspending Applications
When you suspend an application, it does not stop
running. It goes to the background so that you can
run another application in the foreground.
To suspend an application:
Press e.
72
Resuming Applications
To view your suspended applications:
To end all applications:
From the Java menu, scroll to Suspended
1 From the main menu, select Java Apps.
2 Scroll to Suspended Apps.
3 Press m.
4 Select End All.
5 Press A under Yes.
Apps and press A under Open.
You can have up to 3 applications running at one
time — 1 running in the foreground and 2 in the
background.
6 If you want to end all applications without letting
them exit, press A under EndNow.
Resuming Applications
You can resume a suspended application at any
time. This brings it to the foreground.
Downloading Applications
If you want to run more Java applications, you can
download them into your phone.
1 From the Java menu, scroll to Suspended
Apps and press A under Open.
2 Scroll to the application you want to resume and
press A under Open.
Go to www.motorola.com/idenupdate for a
selection of Java applications and downloading
instructions.
Ending Applications
To end an application:
Deleting Applications
1 From the main menu, select Java Apps.
To delete an application:
2 If the application you want to end is part of a
1 From the main menu, select Java Apps.
2 Scroll to the application you want to delete.
3 Press m.
4 Select Deinstall.
5 Press A under Yes to confirm.
suite of applications, select the suite.
3 Scroll to the application you want to end.
4 Press m.
5 Select End.
Tip: You can also end applications from the
Suspended Apps screen.
73
Java Applications
6 When your phone has finished deleting the
Shortcuts on the Main Menu
When you install an application, you can create a
shortcut to the application on the main menu.
application, press A under Done.
To delete all Java applications:
1 From the main menu, select Java Apps.
2 Scroll to Java System.
3 Press m.
4 Select Delete All.
5 Press A under Yes to confirm.
To create a shortcut to an application that is
already installed:
1 From the main menu, select Settings >
Personalize > Menu Options > Add/Remove
Apps. -or-
From the main menu: Press m. Select Main
Menu Setup > Add/Remove Apps.
Managing Memory
To view the amount of memory available for Java
2 Scroll to view the list of Java applications. Any
application that has a shortcut on the main menu
has a checkmark next to it.
3 Scroll to the application you want to create a
shortcut for.
4 Press A under Add.
5 Press A under Done.
applications:
1 From the main menu, select Java Apps > Java
System.
2 Press A under Next.
3 To see more memory information, press A
under Next again.
To remove a shortcut:
Deleting Java applications frees memory.
1 From the main menu, select Settings >
Personalize > Menu Options > Add/Remove
Apps. -or-
Note: Java application data is stored in your
phone using the same memory used to
store voice records, and ring tones.
Deleting some of these other items frees
memory for Java applications.
From the main menu: Press m. Select Main
Menu Setup > Add/Remove Apps.
74
Java Applications and GPS Enabled
2 Scroll to view the list of Java applications. Any
application that has a shortcut on the main menu
has a checkmark next to it.
3 Scroll to the application you want to remove the
shortcut for.
•
Restricted — No Java or similar software
applications may access the location of your
phone. However, location information may still
manager, or account administrator.
•
•
Unrestricted — All Java applications may
access the location of your phone, without
notifying you.
By Permission — When a Java application
attempts to access the location of your phone,
you are prompted to give permission. However,
location information may still be available to the
phone’s owner, fleet manager, or account
administrator.
4 Press A under Remve.
5 Press A under Done.
Java Applications and GPS
Enabled
Some Java applications can make use of your
phone’s GPS feature to determine the approximate
geographical location of your phone. (See “GPS
Enabled” on page 78 for more information on the
GPS feature.) However, for privacy reasons, you
may not always want Java applications to access
the location of your phone. Your phone protects
your privacy by giving you the option to block all or
some Java applications from accessing the
location of your phone.
See “Setting Privacy Options” on page 83 for
information on choosing these options.
Granting or Denying Permission
If you choose By Permission, you must grant or
deny each Java application access to the location
of your phone when the application requests
access for the first time. You may be required to
grant or deny subsequent requests from the same
application, depending on the privacy setting you
choose for the individual Java application (see
“Setting Privacy for Each Java Application” on
page 76).
Setting Privacy for All Java
Applications
These options control the privacy of all Java
applications on your phone:
75
Java Applications
When a Java application requests access to the
location of your phone, a screen appears informing
you.
•
•
For this session — If the application
requests access to the location of your phone
again before you power off your phone, the
request is granted without notifying you.
To deny this request:
Only Once — If the application requests
access to the location of your phone again,
you are prompted to grant or deny
permission.
1 Press A under Deny. The application does not
access the location of your phone.
2 Select the denying option you want:
•
Always — If the application requests access
to the location of your phone again, the
request is denied without notifying you.
Setting Privacy for Each Java
Application
•
For this session — If the application
After a given Java application requests access to
the location of your phone for the first time, you
have the opportunity to set the GPS privacy option
for that Java application.
requests access to the location of your phone
again before you power off your phone, the
request is denied without notifying you.
•
Only Once — If the application requests
access to the location of your phone again,
you are prompted to grant or deny
permission.
1 From the main menu, select Java Apps.
2 Scroll to the application or suite of applications
you want to set the privacy option for.
If the application has requested access to the
location of your phone,S appears when you
highlight the application.
To grant this request:
1 Press A under Grant. The application accesses
your phone’s location.
2 Select the granting option you want:
3 Press m.
4 Select Privacy Settings.
5 Scroll to Location and press A under Change.
6 Select the privacy option you want for this
application:
•
Always — If the application requests access
to the location of your phone again, the
request is granted without notifying you.
76
Java Applications and GPS Enabled
•
•
Always — The application always has
permission to access the location of your
phone, without notifying you.
Ask — When the application requests access
to the location of your phone, you are
prompted to grant or deny permission (see
“Granting or Denying Permission” on page
75).
•
Never — When the application requests
access to the location of your phone, the
request is denied without notifying you.
77
IMPORTANT: Things to Keep
in Mind
If you are using the GPS feature of your phone
while driving, please give full attention to driving
and to the road.
GPS Enabled
Your phone’s GPS Enabled feature uses
information from Global Positioning System (GPS)
satellites orbiting the Earth to determine the
approximate geographical location of your phone,
expressed as latitude and longitude. The
Where adequate signals from multiple satellites
are not available (usually because your GPS
antenna cannot establish a view of a wide area of
open sky), the GPS feature of your phone WILL
NOT WORK. Such situations include but are
not limited to:
availability and accuracy of this location
information (and the amount of time that it takes to
calculate it) will vary depending on the environment
in which you are using the GPS feature. For
example, GPS location fixes are often difficult to
obtain indoors, in covered locations, between high
buildings, or in other situations where you have not
established a clear broad view of the sky. SEE:
“IMPORTANT: Things to Keep in Mind”.
•
•
In underground locations
Inside of buildings, trains, or other covered
vehicles
When you make a 911 emergency call, the GPS
feature of your phone can help emergency
personnel locate you if your phone has adequate
access to GPS satellite signals and your
emergency response center is equipped to process
such information.
•
•
Under any other metal or concrete roof or
structure
Between tall buildings or under dense
tree-cover
•
•
Near a powerful radio or television tower
You can also use the GPS feature to view your
approximate location. Location information
appears on the phone’s display.
When your GPS antenna is covered (for
example, by your hand or other object) or
facing the ground
•
In temperature extremes outside the
operating limits of your phone
If your phone is connected to a laptop computer or
similar device, software running on that device can
request your location. To protect your privacy, you
can control whether these requests are granted.
78
Making an Emergency Call
Walking or driving very slowly may also
substantially reduce GPS performance.
On emergency calls, your phone uses assistance
information from the phone network to improve the
speed and accuracy of your phone’s location
calculation: if such assistance information
becomes unavailable, it may reduce the speed and
accuracy of the location calculation.
Even where location information can be
calculated in such situations, it may take much
longer to do so, and your location estimate may
not be as accurate. Therefore, in any 911 call,
always report the location to the emergency
response center if you can and if you cannot,
remain on your phone for as long as the
emergency response center instructs you.
The satellites used by the GPS feature of your
phone are controlled by the U.S. government and
are subject to changes implemented in accordance
with the Department of Defense GPS user policy
and the Federal Radionavigation Plan. These
changes may affect the performance of the GPS
feature of your phone.
Even where adequate signals from multiple
satellites are available, your GPS feature will
only provide an approximate location, often
within 150 feet (45 meters) but sometimes
much further from your actual location. Advice
on how to improve GPS performance is
provided in “Enhancing GPS Performance” on
page 81.
Making an Emergency Call
Dial 911 to be connected to an emergency
response center. If you are on an active call, you
must end it before calling 911.
While the GPS feature of your phone can be a
valuable navigational aid, it does not replace the
need for careful navigating and good judgment.
Never rely solely on one device for navigation.
Remember that the accuracy of the location
information and the time needed to obtain it will
vary depending on circumstances, particularly the
ability to receive signals from adequate numbers of
satellites.
When you make an emergency 911 call, the GPS
feature of your phone begins to seek information to
calculate your approximate location. It will take
the GPS feature of your phone some time to
determine your approximate location. Even
where your phone has good access to sufficient
GPS satellite signals and network assist data, it
may take 30 seconds or more to determine the
approximate location. This time will increase where
79
GPS Enabled
there is reduced access to satellite signals. When
your approximate location is determined, it is made
available to the appropriate emergency response
center.
GPS satellites signals, the location of the nearest
cell tower in contact with your phone is
automatically made available to the emergency
response center, if the center has the capability to
receive such information.
In some cases, your local 911 emergency
response center may not be equipped to
receive GPS location information. For this
reason, and because the GPS location information
reported is only approximate or may not be
available in your location (see “IMPORTANT:
Things to Keep in Mind” on page 78), always
report your location to the 911 operator you
speak to when making an emergency call, if able,
just as you would when using a phone without GPS
capabilities.
See “Enhancing GPS Performance” on page 81
for information on how to help your phone
determine your location.
Viewing Your Approximate
Location
1 From the main menu, select GPS > Position.
2 Scroll to view the entire screen.
Note: If you are concerned about whether your
local 911 emergency response center is
equipped to receive GPS location
This displays the following information about the
last time your location was calculated:
information, contact your local authorities.
•
•
•
The time (as Greenwich Mean Time) and date
that the location was last calculated.
The approximate location, expressed as latitude
and longitude.
In general, if your phone has access to signals
from more GPS satellites, your location will be
determined faster and more accurately than if your
phone has access to signals from fewer GPS
satellites.
The estimated accuracy of the calculated
location. This estimate of accuracy is only a very
rough estimate and may vary substantially from
the actual accuracy of the approximate location
information reported.
80
Enhancing GPS Performance
If you received a phone call or alert while
attempting to determine your location, the Position
screen will disappear, but your phone will continue
attempting to determine its location. If it is
screen.
•
The number of satellites used to calculate the
location. In general, more satellites make for
better accuracy.
To calculate your location again:
Press A under Rfrsh.
It may take your phone several minutes to
complete the process of determining your location.
During this time, a message usually appears on
your phone’s display saying your phone is
scanning for satellites. For tips on getting the best
location calculation, see “Enhancing GPS
Performance”.
Enhancing GPS Performance
Sometimes the GPS feature of your phone may be
unable to complete a location calculation
successfully. If this happens when you are making
an emergency call, the location of the nearest cell
tower in contact with your phone is made available
to the appropriate emergency response center if
the center has the capability to receive such
information. If this happens when you are trying to
view your location on the phone’s display, you will
see a message indicating that your phone cannot
access satellites.
The Position screen displays the updated
information.
To cancel a location calculation before it is
completed:
Press A under Cancel to return to the Position
screen. -or-
Press e to return to the idle screen.
Each time approximate location of your phone is
calculated, the latest location information is stored
in your phone and remains there even when your
phone is powered off. You will see this information
the next time you view the Position screen.
81
GPS Enabled
To improve accuracy and increase your chances of
a successful calculation, do the following while
your phone is determining your approximate
location:
GPS antenna area
•
Stay in the open. The GPS feature works best
where there is nothing between your phone and
a large amount of open sky. If possible, go
outside, away from tall buildings and foliage.
While performance in a building is improved by
moving closer to windows, glass with certain sun
shielding films may block satellite signals.
•
Hold your phone to enhance reception. Signals
from GPS satellites are transmitted to your GPS
antenna, which is inside the back of your phone,
opposite the earpiece, above the label with your
service provider’s name on it. Hold your phone
away from your body, giving the antenna clear
access to satellite signals. Do not cover the
antenna area with your fingers or anything else.
•
•
Stand still. If possible, stand still until your phone
is finished determining your location. Moving
your phone at a walking pace while your phone
is calculating your approximate location may
substantially decrease GPS performance.
In a car. When using the GPS Enabled feature in
a car, position your phone so that the GPS
antenna has good access to GPS signals
through the car’s windows. Typically, the GPS
antenna has best access to GPS signals in a car
when placed near a window.
Note: Although moving your phone at a walking
pace decreases GPS performance,
moving it at the speed of a moving car
does not.
82
Updating Satellite Almanac Data
•
Stay in network coverage. Depending on who
your service provider is, the network will provide
your phone with information that helps
determine your location more quickly and
accurately.
If your satellite almanac data is out of date, your
phone may prompt you to update it. Follow the
instructions that appear on the phone’s display.
You may be asked to go to a web site or call a
customer care number.
Updating Satellite Almanac
Data
Another way to keep the GPS feature of your
phone working well is to keep your satellite
almanac data up to date.
Setting Privacy Options
Your phone’s GPS privacy options control whether
software applications may view the location of your
phone.You may set your phone to one of these
GPS privacy options:
•
Restricted — No software applications may
view the location of your phone. However,
location information may still be available to the
phone’s owner, fleet manager, or account
administrator.
The United States government maintains an
almanac of data about where GPS satellites are as
they orbit the Earth. This information is available to
your phone. Keeping your satellite almanac up to
date helps your phone determine your location
more quickly.
•
•
Unrestricted — All applications may view the
location of your phone, without notifying you.
The almanac contains information about the
location of satellites, their operational status, and
other satellite information. Keeping this information
updated enhances the performance of your GPS
feature. In most cases, your phone will be able to
get a fix in strong satellite signal conditions with
outdated almanac data, but it may take longer.
By Permission — When an application
attempts to view the location of your phone, you
will be prompted to give permission. However,
location information may still be available to the
phone’s owner, fleet manager, or account
administrator.
Note: Privacy options do not apply to the
transmission of location information
during emergency 911 calls.
Note: When you make an emergency call, your
phone does not rely upon the almanac to
determine your location.
83
GPS Enabled
To set your GPS privacy options:
5 Press A under Ok.
1 From the main menu, select GPS > Privacy.
To change your GPS PIN:
2 If your GPS PIN security feature is enabled,
enter your GPS PIN. (See “Setting the GPS PIN
Security Feature” for more information.)
3 Scroll to the privacy setting you want.
4 Press A under Select.
Security > Change Password > GPS PIN.
2 Enter the current GPS PIN.
Note: When you receive your phone, your GPS
PIN is 0000.
3 Press A under Ok.
Setting the GPS PIN Security Feature
4 Enter the new 4- to 8-digit GPS PIN.
5 Press A under Ok.
6 Enter the new 4- to 8-digit GPS PIN to confirm.
7 Press A under Ok.
To prevent your GPS privacy settings from being
altered without your knowledge, your GPS privacy
option can be protected by a PIN.
When you receive your phone, the GPS security
feature is turned off, so you do not have to enter a
GPS PIN to access your GPS privacy options. If
you turn this feature on, you will be required to
enter a GPS PIN to access your GPS privacy
options.
Using GPS with Map Software
You can use the GPS feature of your phone to
provide approximate location data to a laptop
computer or similar device that is running
interactive map software such as that made by
DeLorme or Microsoft. This way, if your phone has
good access to GPS signals, your approximate
position on a map can be made available as you
travel in a vehicle.
To turn the GPS Enabled security feature on or off:
1 From the main menu, select Settings >
Security > GPS PIN.
2 Scroll to On or Off.
3 Press A under Select.
4 Enter the current GPS PIN.
To do this, connect your phone to your laptop (or
other device) with a data cable and set your phone
to transmit data (see “Getting Started” on page 85).
Your phone then provides your approximate
Note: When you receive your phone, your GPS
PIN is 0000.
84
Using GPS with Map Software
location to the device running the map software,
which displays your location on a map. Your phone
provides an updated location every second and the
map software displays your changing location on
its map.
Getting Started
To connect your phone to your laptop or other
device:
1 Open the connector cover.
See “Enhancing GPS Performance” on page 81
for more details on obtaining good location
information.
connector
cover
Note: Because your phone is continuously
determining your location, using the GPS
feature of your phone with map software
uses the phone’s battery power quickly.
Software Compatibility
Your phone sends location information to your
laptop or other device using the standard National
Marine Electronics Association (NMEA) format.
Your phone supports output messages in
NMEA-0183 format and supports the following
NMEA-0183 sentences: GGA, GLL, GSA, GSV,
RMC, and VTG.
2 With the phone’s display facing up, insert the
data cable’s connector into the accessory
connector, until you hear a click.
The map software running on your laptop or other
device must support NMEA 3.0.
85
GPS Enabled
To set your phone to send location information to
your laptop or other device:
1 From the main menu, select GPS > Interface.
2 With NMEA OUT highlighted, press A under
Change.
3 Scroll to On.
4 Press A under Select. Your phone is now
sending location data to your laptop or other
device.
To stop your phone from sending location data to
your laptop or other device:
3 Insert the data plug into the COM port of your
Set NMEA OUT to Off.
laptop or other device.
Each time you power your phone on, NMEA OUT
is automatically set to Off.
Make sure no other application is using the COM
port selected.
Make sure the COM port settings of your laptop or
other device are set to the following:
•
•
•
•
•
Bits per second: 4800
Data bits: 8
Parity: None
Stop bits: 1
Flow control: Hardware
86
To add to the end of voice record:
Voice Records
1 From the main menu, select VoiceRecord.
2 Scroll to the voice record you want to add to.
3 Press m.
4 Select Add To.
5 When you are finished recording, press A
under Stop.
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
A voice record is a recording you make with your
phone and can play back. You can record notes to
yourself or phone calls.
To record a phone call:
Your phone can store up to 20 voice records.
1 While on an active call, press m.
2 Select Record.
3 When you are finished recording, press A
under Stop.
Creating Voice Records
To record a note to yourself:
1 From the main menu, select VoiceRecord.
2 With [New VoiceRec] highlighted, press A
under Record.
3 Say the message you want to record into the
microphone.
Note: Recording of phone calls is subject to
applicable laws regarding privacy and
recording of phone conversations.
Playing Voice Records
1 From the main menu, select VoiceRecord.
2 Scroll to the voice record you want to play.
3 Press A under Play.
Tip: To stop recording before you are finished,
press m, then select Pause. To start
recording again, press A under Resume.
To stop recording and discard the voice
record at any time, press A under Cancel.
4 To stop the voice record while it is playing, press
A under Back.
4 When you are finished recording, press A
under Stop.
Tip: To fast forward, scroll right. To rewind, scroll
left. To pause or resume, press any number
key.
87
Voice Records
5 Press A under Yes to confirm.
Labeling Voice Records
When you create a voice record, it is labeled with
the time and date it was recorded. You can then
rename it with a custom label.
Locking Voice Records
When you lock a message, it cannot be deleted
until you unlock it.
1 From the main menu, select VoiceRecord.
2 Scroll to the voice record you want to label.
3 Press m. Select Label.
4 Enter the label you want to assign. See
“Entering Text” on page 55.
1 From the main menu, select VoiceRecord.
2 Scroll to the message you want to lock or
unlock.
3 Press m.
4 Scroll to Lock to lock the message. -or-
5 Press A under Ok.
Scroll to Unlock to unlock the message.
Deleting Voice Records
When a voice record is locked, this icon l
To delete a voice record:
appears next to it.
1 From the main menu, select VoiceRecord.
2 Scroll to the unlocked voice record you want to
delete.
Managing Memory
To view the amount of memory available for voice
records:
3 Press m.
4 Select Delete.
1 From the main menu, select VoiceRecord.
5 Press A under Yes to confirm.
2 With [New VoiceRec] highlighted, press m.
Select Memory. -or-
To delete all voice records:
With any voice record highlighted, press m.
Select Memory.
1 From the main menu, select VoiceRecord.
2 Scroll to any voice record.
3 Press m.
4 Select Delete All.
88
Managing Memory
To free more memory by deleting all unlocked
voice records:
1 From the voice records memory screen, press
A under Delete.
2 Press A under Yes to confirm.
Note: Voice records are stored in your phone
using the same memory space used to
store messages, Java application data,
and ring tones. Deleting some of these
other items frees memory for voice
records.
89
volume of the phone’s ring when you get a call
on that line.
Customizing Your Phone
Setting the Volume
See “Volume Features” on page 92.
Setting Your Phone to Not
Ring
To set your phone to make no sound when you
receive phone calls, Private calls, group calls,
message notifications, and call alerts, see “Setting
Your Phone to Vibrate” on page 51.
To set the volume of the sound coming from the
phone’s earpiece or speaker:
1 From the main menu, select Settings > Volume.
2 Scroll to Earpiece to set the earpiece volume.
-or-
Scroll to Speaker to set the speaker volume.
To set your phone to vibrate instead of making a
sound when you receive Private calls and group
calls, even if you want your phone to ring for other
features:
3 Press A under Change.
4 To select the volume:
Scroll left or right. -or-
Press the volume controls.
5 Press A under Ok.
1 From the main menu, select Settings > 2-Way
Radio > Alert Type.
Tip: If Alert Type does not appear: From the
main menu, select Ring Tones. Make sure
VibeAll or SilentAll is set to Off. Repeat
step 1.
To set the volume of the phone’s ring:
Press the volume controls.
For another way to set the volume of the phone’s
ring, or the volume of many other sounds your
phone makes:
2 Press A under Change.
3 Scroll to Vibrate.
1 From the main menu, select Settings > Volume.
4 Press A under Select.
2 Scroll to the option you want and make the
change. Choose Line 1 or Line 2 to set the
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
90
Seeing the Display Better
If your phone does not include a vibrate feature,
you can still set your phone to make no sound.
Scroll to Silent in step 3.
•
Clock — controls whether the time and date
appears on the idle screen, sets the format of
the time and date, and sets the year.
•
•
Contrast — sets the contrast on the display.
Seeing the Display Better
To set the contrast of the display:
See “Seeing the Display Better”.
Language — sets the language that your phone
displays.
1 From the main menu, select Settings >
Display/Info > Contrast.
2 Press A under Change.
3 Scroll left or right to set the contrast.
4 Press A under Ok.
Phone Calls Features
The Phone Calls menu controls how your phone
handles phone calls:
•
Set Line — sets phone line 1 or phone line 2 as
the active line for outgoing calls.
Using Settings
Settings contains many submenus that let you
customize your phone.
•
Any Key Ans — If this feature is on, you can
answer calls by pressing any number key on the
keypad.
•
Auto Redial — sets your phone to automatically
Display/Info Features
The Display/Info menu controls how the keypad
and display appear:
redial calls you make when the system is busy.
•
•
Call Waiting — See “Call Waiting” on page 42.
Auto Ans — sets your phone to automatically
answer an incoming call after a specified
number of rings. When this feature is on, the
phone answers by connecting you to the caller;
it does not send the call to voice mail, unless
you are out of coverage or on the line.
•
Palette — changes the color scheme of the
display.
•
Backlight — controls how long the backlight
stays on after you make or receive a call.
•
Minute Beep — causes a beep to sound every
minute of an active call.
91
Customizing Your Phone
•
Call Duration — causes the duration of a call to
appear on the phone’s display when the call
ends.
•
Alert Type — controls how your phone notifies
you when you receive Private calls and group
calls. See “Setting Your Phone to Not Ring” on
page 90.
•
•
TTY — lets you use your phone with a TTY
device. See “Making TTY Calls” on page 48.
Notifications — See “Message Notifications” on
page 58.
The Personalize menu makes main menu items
easier to access.
2-Way Radio Features
The 2-Way Radio menu controls how your phone
handles Private calls and group calls:
•
Menu Options — Reorder Menu lets you
change the order of the items on the main menu
by grabbing and moving them; Add/Remove
Apps lets you create a shortcut to a Java
application on the main menu.
•
Scan — controls whether your phone receives
Group calls from all the Talkgroups in a Hub.
See “Setting Talkgroup Scan” on page 69.
•
•
•
Left Sftkey — sets the main menu item you
access when you press the left option key from
the idle screen.
Right Sftkey — sets the main menu item you
access when you press the right option key from
the idle screen.
Note: This feature may not be offered by your
service provider.
•
Tkgrp Silent — controls whether you hear
group calls to your Talkgroup or Hub. See
“Turning off Group Calls” on page 69.
Power Up — sets the main menu item you see
when you power on your phone.
•
•
Tkgrp Area — lets you define your Talkgroup or
Hub area.
Volume Features
The Volume menu sets the volume of sounds your
phone makes:
One Touch PTT — See “Setting One Touch
PTT” on page 44.
•
•
Line 1 — sets ring volume for phone line 1.
Line 2 — sets ring volume for phone line 2.
92
Using Settings
Keypad Lock — locks the phone’s keypad,
either immediately or automatically after a set
period of inactivity. See “Locking the Keypad” on
page 15 for more information on locking and
unlocking the keypad.
•
•
•
•
•
Messages — sets the volume of message
•
notifications.
Earpiece — sets the volume of sound coming
out of the earpiece.
Speaker — sets the volume of sound coming
out of the speaker.
•
•
•
SIM PIN — enables and disables your phone’s
SIM PIN security feature. See “Turning the PIN
Requirement On and Off” on page 13.
GPS PIN — enables and disables your phone’s
GPS PIN security feature. See “Setting the GPS
PIN Security Feature” on page 84.
Keypad — sets the volume of sound associated
with pressing keys and buttons.
Java Earpiece — sets the volume of sound
associated with Java applications coming out of
the earpiece.
Change Passwords — changes your phone
unlock code, security code, SIM PIN, and GPS
PIN.
•
•
Java Speaker — sets the volume of sound
associated with Java applications coming out of
the speaker.
Data — sets the volume of sounds that notify
you that you are receiving a circuit data call.
Advanced Features
The Advanced menu contains advanced and rarely
used Settings features.
Security Features
The Security menu lets you turn security features
on and off and change passwords:
•
Alert Timeout — controls the amount of time a
tone continues to sound when you receive a
message notification or call alert.
•
Phone Lock — turns on a feature that locks
your phone, either immediately or automatically
after a set period of inactivity. An unlock code is
required to enable this feature, to unlock the
phone, and to set a new unlock code. Contact
your service provider for your default unlock
code.
•
Headset/Spker — sets headset option. See
“Using a Headset” on page 102.
93
Customizing Your Phone
•
Connectivity — Network ID sets the phone’s
network IDs and their roaming options under the
direction of your service provider; Master Reset
lets your service provider reset your service in
the event of a security or provisioning problem.
•
Reset Defaults — Reset Settings returns all
settings to their original defaults; Reset All
returns all settings to their original defaults and
erases all stored lists. Use only under the
direction of your service provider.
•
•
Return to Home — controls how long the recent
calls list displays after calls.
Phone Only — prevents your phone from
making or receiving Private calls or group calls.
Note: This feature may not be offered by your
service provider.
•
Baud Rate — sets the baud rate at which your
phone communicates with a laptop computer,
PC, or similar device.
94
Viewing Profiles
Profiles
A profile is a group of settings saved together so
that you can apply them to your phone easily.
1 From the main menu, select Profiles.
A profile contains these settings:
•
•
•
Ring Tones — sets all options described in
“Ring Tones” on page 51, except assigning ring
tones to Contacts.
phone has a checkmark next to it.
3 Press m.
4 Select View.
5 Scroll to view settings.
Display/Info — sets Color Palette and
Backlight options. See “Display/Info Features”
on page 91.
Phone Calls — sets Set Line and Auto Ans
options. See “Phone Calls Features” on page
91.
Switching Profiles
To apply a profile to your phone:
•
•
Volume — sets all options described in “Volume
1 From the main menu, select Profiles.
2 Scroll to the profile you want to apply.
3 Press A under Select.
Features” on page 92.
Call Filter — controls which calls, call alerts,
and message notifications your phone responds
to. See “Setting Call Filtering” on page 98.
The profile you selected is now in effect.
•
Advanced — sets headset option. See “Using a
Headset” on page 102.
Your phone arrives with pre-set profiles. You can
also create your own profiles.
95
Profiles
•
Creates a temporary profile that contains these
changes
Surveillance Profile
During Surveillance profile the following features
will be disabled:
Note: This feature may not be offered by your
service provider.
•
•
•
•
•
screen backlight
keypad backlight
speaker audio
ringtones
that contains changes you make to settings:
1 From the main menu, select Profiles.
2 Press m.
3 Select Setup > Temp Profile.
4 Press A under Change.
5 Set this option to On.
all vibration
This setting is designed for public safety use with
an earbud or headset only.
To set your phone to update the profile in effect to
reflect any changes you make to settings:
Note: Earbuds and headsets are sold
separately. See “Accessories” on page
16.
Set Temp Profile to Off in step 5.
Note: You cannot change any of the settings in
How Changing Settings
Affects Profiles
Many of the settings contained in profiles can be
set without switching or editing profiles — for
example, by selecting Settings or Ring Tones to
set options, or by setting the volume of the phone’s
ring using the volume controls.
the Surveillance profile.
If your service provider does not offer the Temp
Profile option, your phone always updates the
profile in effect to reflect the changes you make to
settings.
When you do this, your phone either:
•
Updates the profile in effect to reflect these
changes, without notifying you -or-
96
Temporary Profiles
2 Scroll to the temporary profile.
3 Press m.
4 Select Store As New.
Temporary Profiles
If your phone is set to create temporary profiles, a
temporary profile is created when you make
changes to settings without switching or editing
profiles.
5 Enter the name you want to give the profile. See
“Entering Text” on page 55.
When you are finished, press A under OK.
A temporary profile is based on the profile in effect
when you made the changes, but reflects the
changed settings. Making more changes further
updates the temporary profile, for as long as it is in
effect.
To overwrite the profile the temporary profile is
based on:
1 From the main menu, select Profiles.
2 Scroll to the temporary profile.
3 Press m.
A temporary profile stays in effect until you switch
profiles, power off your phone, or delete it (or the
profile it is based on) from the list of profiles.
4 Select Store Changes.
If you do not store a temporary profile, it is deleted
when you switch profiles or power off your phone.
The temporary profile is stored with the name of
the profile it is based on. The profile it is based on,
as it existed before you made changes to settings,
is gone.
A temporary profile is automatically given the same
name as the profile it is based on, but with an
asterisk (*) in front of it.
Creating Profiles
1 From the main menu, select Profiles.
When you view a temporary profile’s settings, the
options that differ from the profile it is based on
have an asterisk in front of them.
2 Select [New Profile]. -or-
Scroll to any profile. Press m. Select New.
Storing a Temporary Profile
To store a temporary profile as a new profile:
3 Enter the name you want to give the profile. See
“Entering Text” on page 55.
1 From the main menu, select Profiles.
97
Profiles
Tip: You can begin entering text from the
Deleting Profiles
To delete a profile:
keypad instead of pressing A under
Change.
When you are finished, press A under OK.
1 From the main menu, select Profiles.
2 Select the profile you want to delete.
4 If you want to base this profile on an existing
profile: With Copy From highlighted, press A
under Change. Select the profile you want to
base this profile on. If you do not choose a
profile to copy from, the new profile is based on
a default profile.
5 Press A under Create.
6 Scroll through the list of options and set their
values.
Note: A temporary profile is automatically
deleted when the profile it is based on is
deleted.
3 Press m.
4 Select Delete.
5 Press A under Yes to confirm.
To delete all profiles:
7 Press A under Done.
1 From the main menu, select Profiles.
2 Press m.
3 Select Delete All.
Editing Profiles
1 From the main menu, select Profiles.
2 Scroll to the profile you want to edit.
3 Press m.
4 Select Edit.
5 Scroll through the list of options and set their
values.
4 Press A under Yes to confirm.
Setting Call Filtering
The call filtering setting in each profile lets you
control which calls, call alerts, and message
notifications your phone notifies you of, and which
it ignores.
Note: You cannot edit the Surveillance profile.
98
Setting Call Filtering
To set call filtering:
5 To set filtering options for call alerts, scroll to
Alerts and press A under Change.
1 While setting options for a profile, select Call
Filter.
2 To set filtering options for phone calls, scroll to
Phone and press A under Change.
•
Off sets your phone to notify you of all call
alerts.
•
On sets your phone to ignore all call alerts.
6 To set filtering options for message notifications,
scroll to Notifications and press A under
Change.
•
Off sets your phone to notify you of all phone
calls.
•
•
All sets your phone to ignore all phone calls.
•
Off sets your phone to notify you of all
messages.
All Contacts sets your phone to notify you
only of phone calls from numbers stored in
Contacts.
Some Cntcs sets your phone to notify you
only of phone calls from numbers you select
from Contacts.
•
Voice Messages sets your phone not to
sound a tone or vibrate when you receive
voice messages.
•
•
•
Text Messages sets your phone not to sound
a tone or vibrate when you receive text
messages.
All sets your phone not to sound a tone or
vibrate when you receive any message.
3 If you set the Phone option to Some Cntcs,
select up to 5 Contacts entries that contain
phone numbers you want to be notified of calls
from.
Note: When you receive a type of message you
have set not to sound a tone or vibrate,
the message notification screen appears
as usual.
When you are finished, press A under Done.
4 To set filtering options for Private calls and
group calls, scroll to Prvt/Grp and press A
under Change.
7 Press A under Done.
•
Off sets your phone to notify you of all Private
calls and group calls.
•
On sets your phone to ignore all Private calls
and group calls.
99
6 Press A under Ok.
Shortcuts
7 If you want to record a voice name for the
shortcut: With Voice highlighted, press A under
Record. As directed by the screen prompts, say
and repeat the name you want to assign to the
number. Speak clearly into the microphone.
Shortcuts lets you access most menu options by
pressing a number on your keypad (1 through 9) or
saying the voice name of the shortcut. You create
the shortcut and then use it to take you to that
screen any time.
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
Creating a Shortcut
8 Press A under Done.
Note: When you receive your phone, all number
keys may already be assigned to
shortcuts. If this is the case, you can
create new shortcuts by deleting or
replacing existing shortcuts.
9 If the number key you chose is already assigned
to a shortcut, a prompt appears asking if you
want to replace the existing shortcut.
Press A under Yes to replace the existing
shortcut. -or-
1 Go to the menu item you want to create a
shortcut for.
Press A under No if you want to keep the
existing shortcut and assign another number key
to the shortcut.
For example, if you want to create a shortcut to
the screen for creating a new Contacts entry:
From the main menu, select Contacts, then
highlight [New Contact].
Using a Shortcut
If you know the shortcut number:
2 Press and hold m until a confirmation screen
appears.
3 Press A under Yes.
4 With key highlighted, press A under Change.
5 Press the number key you want to assign to the
shortcut.
1 From the idle screen, press m.
2 On your keypad, press the number assigned to
the shortcut.
100
Editing a Shortcut
If you do not know the shortcut number:
8 Repeat step 4 through step 7 for all the items
you want to move.
1 From the main menu, select Shortcuts.
2 Scroll to the shortcut you want to use. -or-
9 Press A under Done.
To change the number or voice name assigned to
a shortcut:
If you assigned a voice name to the shortcut:
Select Voice Recog from the main menu. As
directed by the screen prompt, say the name of
the shortcut into the microphone. The name of
the shortcut will be repeated back to you and the
shortcut with that voice name will be highlighted.
1 From the main menu, select Shortcuts.
2 Highlight any shortcut.
3 Press m. Select Edit.
4 With Key or Voice highlighted, press A under
the display option on the left to change
assignments.
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
Deleting Shortcuts
3 Press A under Go to.
To delete a shortcut:
Editing a Shortcut
To change the number assigned to a shortcut:
1 From the main menu, select Shortcuts.
2 Scroll to the shortcut you want to delete.
3 Press m.
4 Select Delete.
5 Press A under Yes to confirm.
1 From the main menu, select Shortcuts.
2 With any shortcut highlighted, press m.
3 Select Reorder.
4 Scroll to the shortcut you want to move.
5 Press A under Grab.
6 Scroll to the place where you want the shortcut
to appear.
To delete all shortcuts:
1 From the main menu, select Shortcuts.
2 With any shortcut highlighted, press m.
3 Select Delete All.
7 Press A under Insert.
4 Press A under Yes to confirm.
101
Using a Remote PTT Button
If you are using a headset or other accessory with
a remote PTT button, you can use the remote PTT
button for phone calls and Private calls.
Using a Headset
If you use a headset or similar device with your
phone, you can set your phone to send incoming
sound to the headset only, or to the headset and
the speaker at the same time:
For phone calls, use the remote PTT button to
answer calls, switch between calls, and end calls.
Hold the remote PTT button for less than 2
seconds to answer calls and switch between calls.
Hold the remote PTT button for more than 2
seconds to end calls.
1 From the main menu, select Settings >
Advanced > Headset/Spkr.
2 Press A under Change.
3 Scroll to HdsetOnly to send incoming sound to
the headset only. -or-
For Private calls, use the remote PTT button as
you would the PTT button on your phone.
Select Hdset&Spkr to send incoming sound to
the headset and ring tones to the speaker.
4 Press A under Select.
Note: When using a headset, the PTT button on
your phone works the same way as when
you are not using a headset. Sounds
associated with Private calls and group
calls are heard through the headset.
Attaching a Headset
1 Lift the audio jack cover.
2 Insert the headset connector firmly into the
audio jack. You may have to rotate the headset
connector until it fits securely into the audio jack.
102
Status Messages Message Description
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Customer Care, note
the message, numeric code, and the conditions
under which it appeared. The following table lists
and describes the status messages.
The system is experiencing heavy
traffic. Please try again later.
System Busy
An error occurred. Please try again.
Please Try Again
A fault was detected with your
phone. If this error recurs, note the
error code and contact Customer
Care.
Self Check Error +
Number Code
An operational fault was detected
with your phone. Note the numeric
code, turn your phone off, and
contact Customer Care.
Self Check Fail +
Number Code
Status Messages Message Description
The number that you entered is not
valid.
Number Not in
Service
The incorrect PIN was entered 3
consecutive times. You will be
unable to place or receive calls on
your phone. Contact Customer
Care to have them obtain the PIN
Unblocking Key (PUK) code.
PIN Blocked
Call Your Provider
The phone that you called is either
busy, out of coverage, or turned off.
Please try again later.
User Not Available
The person that you called has not
purchased this service.
User Not
Authorized
Your SIM card is not being
Insert SIM
This service is temporarily not
available. Please try again later.
Please Try Later
detected. Please check to ensure
that you have inserted the SIM card
correctly into your phone.
This service was restricted by your
service provider, or this service was
not purchased.
Service Restricted
Please check your SIM card to
make sure it has been inserted
properly.
Check SIM Card
Wrong PIN
You are either out of coverage or
having problems with provisioning.
Service Not
Available
You have entered an incorrect PIN
number.
103
Understanding Status Messages
Status Messages Message Description
Please enter your 4 to 8-digit SIM
PIN code.
Enter SIM PIN
Auto Phone Lock is activated.
Enter you unlock code.
Enter Unlock Code
Warns of low memory for Net
Alerts.
New Browser
Message Memory
Full!
Searching for GPS satellites.
Could not find GPS satellites.
Scanning for
Satellites
Unable to Locate
Sats
A problem occurred in your phone’s
GPS circuitry. If this error occurs,
contact Customer Care.
Technical Error
104
•
•
United States Federal Communications
Commission, Code of Federal Regulations; 47
CFR part 2 sub-part J.
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION.
American National Standards Institute (ANSI) /
Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1992.
READ THIS INFORMATION BEFORE USING
YOUR INTEGRATED MULTI-SERVICE
PORTABLE RADIO.
•
•
•
Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1999 Edition.
International Commission on Non-Ionizing
Radiation Protection (ICNIRP) 1998.
RF Operational
Characteristics
Your radio product contains a radio frequency
transmitter to convey the information you wish to
send as well as occasional automatic signals used
to sustain connection to the wireless network, and
a receiver which enables you to receive
communication and connection information from
the network.
Ministry of Health (Canada). Safety Code 6.
Limits of Human Exposure to Radiofrequency
Electromagnetic Fields in the Frequency Range
from 3 kHz to 300 GHz, 1999.
•
•
Australian Communications Authority
Radiocommunications (Electromagnetic
Radiation - Human Exposure) Standard 2003.
ANATEL, Brasil Regulatory Authority,
Resolution 256 (April 11, 2001) “additional
requirements for SMR, cellular and PCS product
certification.”
Portable Radio Product
Operation and EME Exposure
Your Motorola radio product is designed to comply
with the following national and international
standards and guidelines regarding exposure of
human beings to radio frequency electromagnetic
energy (EME):
To assure optimal radio product performance
and make sure human exposure to radio
frequency electromagnetic energy is within the
guidelines set forth in the above standards,
always adhere to the following procedures:
105
Safety and General Information
•
•
Phone or Two-way radio mode: one inch (2.5
cm)
Phone Operation
When placing or receiving a phone call, hold your
radio product as you would a wireline telephone.
Speak directly into the microphone.
Data operation using any data feature with or
without an accessory cable: one inch (2.5
cm)
Two-way radio operation
Antenna Care
Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the
radio product and may violate FCC regulations.
When using your radio product as a
traditional two-way radio, hold the
radio product in a vertical position
with the microphone one to two
inches (2.5 to 5 cm) away from the lips.
DO NOT hold the antenna when the radio
product is “IN USE”. Holding the antenna affects
call quality and may cause the radio product to
operate at a higher power level than needed.
Body-worn operation
To maintain compliance with FCC RF exposure
guidelines, if you wear a radio product on your
body when transmitting, always place the radio
product in a Motorola approved clip, holder,
holster, case or body harness for this product.
Use of non-Motorola-approved accessories may
exceed FCC RF exposure guidelines. If you do
not use a Motorola approved body-worn
accessory and are not using the radio product
in the intended use positions along side the
head in the phone mode or in front of the face
in the two-way radio mode, then ensure the
antenna and the radio product are kept the
following minimum distances from the body
when transmitting
Approved Accessories
For a list of approved Motorola accessories call
1-800-453-0920, or visit our website at
www.motorola.com/iden.
106
Portable Radio Product Operation and EME Exposure
ALL MODELS WITH FCC ID AZ489FT5830 MEET THE
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE
TO RADIO WAVES.
body) as required by the FCC for each model. The highest
SAR value for this model phone when tested for use at the
ear is 1.06 W/kg and when tested on the body, as
described in this user guide, is 1.09 W/kg during packet
data transmission. (Body-worn measurements differ
among phone models, depending upon available
accessories and FCC requirements.)2
Your wireless phone is a radio transmitter and receiver. It
is designed and manufactured not to exceed the emission
limits for exposure to radiofrequency (RF) energy set by
the Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons,
regardless of age and health.
While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC
and can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC ID
AZ489FT5830.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC is
Additional information on Specific Absorption Rates (SAR)
can be found on the Cellular Telecommunications Industry
Association (CTIA) web-site at http://www.wow-com.com.
1
1.6W/kg. Tests for SAR are conducted using standard
operating positions reviewed by the FCC with the phone
transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum
value. This is because the phone is designed to operate at
multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.
1 In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg (W/kg)
averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for any
variations in measurements.
Before a phone model is available for sale to the public, it
must be tested and certified to the FCC that is does not
exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the
2
The SAR information reported to the FCC includes the
FCC-accepted Motorola testing protocol, assessment
procedure, and measurement uncertainty range for this
product.
107
Safety and General Information
Electro Magnetic
Interference/Compatibility
Medical Devices
Pacemakers
Note: Nearly every electronic device is
susceptible to electromagnetic
interference (EMI) if inadequately
shielded, designed or otherwise
configured for electromagnetic
compatibility.
The Advanced Medical Technology Association
(AdvaMed) recommends that a minimum
separation of 6 inches (15 cm) be maintained
between a handheld wireless radio product and a
pacemaker. These recommendations are
consistent with those of the U.S. Food and Drug
Administration.
Facilities
Persons with pacemakers should:
To avoid electromagnetic interference and/or
compatibility conflicts, turn off your radio product in
any facility where posted notices instruct you to do
so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.
•
ALWAYS keep the radio product more than 6
inches (15 cm) from their pacemaker when the
radio product is turned ON.
•
•
Not carry the radio product in a breast pocket.
Use the ear opposite the pacemaker to minimize
the potential for interference.
Aircraft
When instructed to do so, turn off your radio
product when on board an aircraft. Any use of a
radio product must be in accordance with
•
Turn the radio product OFF immediately if you
have any reason to suspect that interference is
taking place.
applicable regulations per airline crew instructions.
Hearing Aids
Some digital wireless radio products may interfere
with some hearing aids. In the event of such
interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
108
Operational Warnings
Other Medical Devices
Potentially Explosive Atmospheres
If you use any other personal medical device,
consult the manufacturer of your device to
determine if it is adequately shielded from RF
energy. Your physician may be able to assist you
in obtaining this information.
Turn off your radio product prior to entering any
area with a potentially explosive atmosphere,
unless it is a radio product type especially qualified
for use in such areas as “Intrinsically Safe” (for
example, Factory Mutual, CSA, or UL approved).
Do not remove, install, or charge batteries in such
areas. Sparks in a potentially explosive
Operational Warnings
atmosphere can cause an explosion or fire
resulting in bodily injury or even death.
!
Use While Driving
Check the laws and regulations on the use of radio
products in the area where you drive. Always obey
them.
Note: The areas with potentially explosive
atmospheres referred to above include
fueling areas such as below decks on
boats, fuel or chemical transfer or
storage facilities, areas where the air
contains chemicals or particles, such
as grain, dust or metal powders, and
any other area where you would
When using the radio product while driving, please:
•
•
•
Give full attention to driving and to the road.
Use hands-free operation, if available.
normally be advised to turn off your
vehicle engine. Areas with potentially
explosive atmospheres are often but
not always posted.
Pull off the road and park before making or
answering a call if driving conditions so require.
For Vehicles with an Air Bag
Do not place a portable radio product in the area
over the air bag or in the air bag deployment area.
Air bags inflate with great force. If a portable radio
is placed in the air bag deployment area and the air
bag inflates, the radio product may be propelled
with great force and cause serious injury to
occupants of the vehicle.
Blasting Caps and Areas
To avoid possible interference with blasting
operations, turn off your radio product when you
are near electrical blasting caps, in a blasting area,
or in areas posted: “Turn off two-way radio”. Obey
all signs and instructions.
109
Safety and General Information
3 Shake excess liquid from radio product.
Operational Cautions
4 Place the radio product and battery in an area
that is at room temperature and has good air
flow.
!
Batteries
All batteries can cause property damage and/or
bodily injury, such as burns if a conductive material
such as jewelry, keys, or beaded chains touches
exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside
a pocket, purse, or other container with metal
objects. To reduce the risk of injury, batteries
should not be exposed to fire, disassembled, or
crushed.
5 Let the radio product, battery, and SIM card dry
for 72 hours before reconnecting the battery
and/or powering on the radio product.
If the radio product does not work after following
the steps listed above, contact your dealer for
servicing information.
Clean the external surfaces of the radio product
with a damp cloth, using a mild solution of
dishwashing detergent and water. Some
household cleaners may contain chemicals that
could seriously damage the radio product. Avoid
the use of any petroleum-based solvent cleaners.
Also, avoid applying liquids directly on the radio
product.
Cleaning and Drying Considerations
Using a leather carry case may help protect the
surfaces and help prevent liquids (e.g., rain) from
entering into the interior of the radio product. This
product is not water proof, and exposing the unit to
liquids may result in permanent damage to the unit.
If your radio product interior gets wet, then do not
try to accelerate drying with the use of an oven or a
dryer as this will damage the radio product and
void the warranty. Instead, do the following:
1 Immediately power off the radio product.
2 Remove Battery and SIM card (if so equipped)
from radio product.
110
Intrinsically Safe Radio Information
Operational Cautions for Intrinsically
Safe Equipment
Intrinsically Safe Radio
Information
The Intrinsically Safe Approval unit refers to a
product that has been approved as intrinsically
safe by an approval agency (for example FM, CSA)
and certifies that a particular product meets the
Agency's applicable Intrinsic Safety standards for
specific types of hazardous classified locations. A
portable radio that has been approved for Intrinsic
Safety will have an Approval label attached to the
radio to identify the unit as being Approved for
specified hazardous atmospheres. This label
specifies the hazardous Class/Division/Group
along with the part number of the battery that must
be used. The Intrinsically Safe Approval Label will
be located on the portable radio unit.
•
•
•
Do not operate radio communications
equipment in hazardous environments
unless it is a type especially qualified
(e.g., FM/CSA Approved) for such use.
An explosion or fire may result.
!
Do not operate an FM/CSA Approved
Product in a hazardous atmosphere if it
has been physically damaged (e.g.,
cracked housing). An explosion or fire
may result.
Do not replace or charge batteries in a
hazardous atmosphere. Contact sparking
may occur while installing or removing
batteries and cause an explosion or fire.
Intrinsically Safe Approval Label
111
Safety and General Information
Warnings for Radios Approved as
Intrinsically Safe
• Failure to use an FM/CSA Approved
Portable Radio Product with the specific
approved battery or accessories may
result in a dangerously unsafe condition
when being used in a hazardous
environment.
!
Portable radio products must ship from the
Motorola manufacturing facility with the hazardous
atmosphere capability and the intrinsic safety
approval labeling (FM, CSA, CEPEL, etc). Portable
radio products will not be upgraded to this
capability and labeled once they have been
shipped to the field.
• Unauthorized or incorrect modification of
an Intrinsically Safe approved portable
radio product can negate the FM or CSA
Approval for that radio unit.
A modification changes the unit’s hardware from its
original design configuration. Modifications can
only be made by the original product manufacturer.
• Incorrect repair or relabeling of any
intrinsically safe Agency-approved radio
could adversely affect the Approval rating
of the unit.
•
Do not replace or change accessories in
a hazardous atmosphere. Contact
sparking may occur while installing or
removing accessories and may cause an
explosion or fire.
• Use of a radio that is not intrinsically safe
in a hazardous atmosphere could result in
serious injury or death.
!
•
•
Turn the radio communications
equipment off before removing or
installing a battery or accessory.
Do not disassemble the FM/CSA
Approved Product unit in any way that
exposes the internal electrical circuits of
the unit.
112
Intrinsically Safe Radio Information
Do Not Substitute Options or Accessories
The Motorola communications equipment certified
as intrinsically safe by the approving agency, (FM,
UL, CSA, CENELEC) is tested as a complete
system which consists of the listed agency
Approved portable, Approved battery, and
Approved accessories or options, or both. This
Approved portable and battery combination must
be strictly observed. There must be no substitution
of items, even if the substitute has been previously
Approved with a different Motorola
Repair
REPAIRS FOR MOTOROLA PRODUCTS
!
WITH INTRINSICALLY SAFE APPROVAL
ARE THE RESPONSIBILITY OF THE
USER.
Repairs to a Motorola FM approved radio
product should only be done at a
location that has been FM audited under
the FM 3605 repairs and service
standard.
communications equipment unit. Approved
configurations are listed by the Approving Agency
(FM, UL, CSA, CENELEC).
Contact Motorola for assistance
regarding repairs and service of
Motorola intrinsically safe equipment.
The Intrinsically Safe Approval Label affixed to
radio refers to the intrinsically safe classification of
that radio product, and the approved batteries that
can be used with that system.
A repair constitutes something done internally to
the unit that would bring it back to its original
condition.
The manual PN referenced on the Intrinsically Safe
Approval Label identifies the approved
Accessories and or options that can be used with
that portable radio unit.
Items not considered as repairs are those in which
an action is performed on a unit which does not
require the outer casing of the unit to be opened in
a manner that exposes the internal electrical
circuits of the unit.
Using a non Motorola intrinsically safe battery and
or accessory with the Motorola approved radio unit
113
Safety and General Information
will void the intrinsically safe approval of that radio
unit.
•
To reduce the risk of damage to the cord or plug,
disconnect the battery charger from the power
source outlet.
•
•
Do not operate any battery charger with a
damaged cord or plug — replace them
immediately.
Accessory Safety Information
Important: Save these accessory safety
instructions.
Battery chargers may become warm during
operation, but not hot. If it becomes hot to the
touch, unplug it from the power outlet
immediately and discontinue its use.
•
Before using any battery or battery charger, read
all the instructions for and cautionary markings
on (1) the battery, (2) the battery charger, which
may include a separate wall-mounted power
supply or transformer, and (3) the radio product
using the battery.
•
•
•
Use of a non-recommended attachment to a
battery charger may result in a risk of fire,
electric shock, or injury to persons.
Make sure the battery charger power cord is
located so that it will not be stepped on, tripped
over, or subjected to damage or stress.
•
Do not expose any battery charger to water,
rain, or snow as they are designed for indoor or
in-vehicle use only.
An extension cord should not be used with any
battery charger unless absolutely necessary.
Use of an improper extension cord could result
in a risk of fire and electric shock. If an extension
cord must be used, make sure that:
Warning: To reduce the risk of injury,
charge only the rechargeable
batteries described in “Battery” on
page 3. Other types of batteries may
burst, causing personal injury and
damage.
!
•
The pins on the plug of the extension cord are
the same number, size, and shape as those
on the plug of the charger.
•
The extension cord is properly wired and in
good electrical condition.
114
Accessory Safety Information
•
The cord size is 18AWG for lengths up to 100
feet and 16AWG for lengths up to 150 feet.
•
•
Do not operate any battery charger if it has
received a sharp blow, has been dropped, or
has been damaged in any way; take it to a
qualified service technician.
Do not disassemble a battery charger; take it to
a qualified service technician when service or
repair is required. Incorrect reassembly may
result in a risk of electric shock or fire.
•
•
•
•
Maximum ambient temperature around the
power supply or transformer of any battery
charger should not exceed 40°C (104°F).
The output power from the power supply or
transformer must not exceed the rating given on
the Desktop Dual-Pocket Charger.
The disconnection from the line voltage is made
by unplugging the power supply from the AC
receptacle.
To reduce risk of electric shock, unplug any
battery charger from the outlet before attempting
any maintenance or cleaning.
For optimum charging performance, turn off the
radio product while charging it in any battery
charger.
115
MOTOROLA LIMITED
WARRANTY
PRODUCTS
COVERED
LENGTH OF
COVERAGE
Note: FOR IDEN SUBSCRIBER PRODUCTS,
ACCESSORIES AND SOFTWARE
PURCHASED IN THE UNITED STATES
OR CANADA
Products as defined
above.
One (1) year from the
date of purchase by the
first consumer
purchaser of the
product.
What Does this Warranty Cover?
Subject to the exclusions contained below,
Motorola, Inc. warrants its Motorola iDEN Digital
Mobile and Portable Handsets ("Products"),
Motorola-branded or certified accessories sold for
use with these Products ("Accessories") and
Motorola software contained on CD-Roms or other
tangible media and sold for use with these
Products ("Software") to be free from defects in
materials and workmanship under normal
consumer usage for the period(s) outlined below.
This limited warranty is a consumer's exclusive
remedy, and applies as follows to new
Products, Accessories and Software
Accessories as
defined above.
One (1) year from the
date of purchase by the
first consumer
purchaser of the
product.
Products or
The balance of the
Accessories that are original warranty or
Repaired or Replaced. for ninety (90) days
from the date returned
to the consumer,
whichever is longer.
Software as defined
Ninety (90) days from
purchased by consumers in the United States
or Canada, which are accompanied by this
written warranty:
above. Applies only to the date of purchase.
physical defects in the
media that embodies
the copy of the software
(e.g. CD-ROM, or
floppy disk).
116
What is not covered? (Exclusions)
Unauthorized Service or Modification. Defects
or damages resulting from service, testing,
adjustment, installation, maintenance, alteration,
including without limitation, software changes, or
modification in any way by someone other than
Motorola, or its authorized service centers, are
excluded from coverage.
Normal Wear and Tear. Periodic maintenance,
repair and replacement of parts due to normal wear
and tear are excluded from coverage.
Batteries. Only batteries whose fully charged
capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited
warranty.
Altered Products. Products or Accessories with
(a) serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or
non-Motorola housings, antennas, or parts, are
excluded from coverage.
Abuse & Misuse. Defects or damage that result
from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d)
other acts which are not the fault of Motorola, are
excluded from coverage.
Communication Services. Defects, damages, or
the failure of Products, Accessories or Software
due to any communication service or signal you
may subscribe to or use with the Products,
Accessories or Software is excluded from
coverage.
Software Embodied in Physical Media. No
warranty is made that the software will meet your
requirements or will work in combination with any
hardware or software applications provided by third
parties, that the operation of the software products
will be uninterrupted or error free, or that all defects
in the software products will be corrected.
Use of Non-Motorola Products and
Accessories. Defects or damage that result from
the use of Non-Motorola branded or certified
Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
117
MOTOROLA LIMITED WARRANTY
Software NOT Embodied in Physical Media.
Software that is not embodied in physical media
(e.g. software that is downloaded from the
Or visit us online at
http://www.motorola.com/iden/support
You will receive instructions on how to ship the
Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center.
To obtain service, you must include: (a) a copy of
your receipt, bill of sale or other comparable proof
of purchase; (b) a written description of the
problem; (c) the name of your service provider, if
applicable; (d) the name and location of the
installation facility (if applicable) and, most
importantly; (e) your address and telephone
number.
internet), is provided "as is" and without warranty.
Who is covered? This warranty extends only to
the first consumer purchaser, and is not
transferable.
What will Motorola Do? Motorola, at its option,
will at no charge repair, replace or refund the
purchase price of any Products, Accessories or
Software that does not conform to this warranty.
We may use functionally equivalent
reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software
or applications added to your Product, Accessory
or Software, including but not limited to personal
contacts, games and ringer tones, will be
reinstalled. To avoid losing such data, software
and applications please create a back up prior to
requesting service.
What Other Limitations Are There? ANY
IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED
TO THE DURATION OF THIS LIMITED
WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED
UNDER THIS EXPRESS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OF
IMPLIED. IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE
How to Obtain Warranty Service or Other
Information? To obtain service or information,
please call:
Motorola iDEN Customer Services
1-800-453-0920 or 954-723-4910
TTY-877-483-2840
118
PRODUCT, ACCESSORY OR SOFTWARE, OR
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY
TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
software. No other use, including without limitation
disassembly of such Motorola software or exercise
of the exclusive rights reserved for Motorola, is
permitted.
Some states and jurisdictions do not allow the
limitation or exclusion of incidental or
consequential damages, or limitation on the
length of an implied warranty, so the above
limitations or exclusions may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights that vary
from state to state or from one jurisdiction to
another.
Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted Motorola software such as the
exclusive rights to reproduce and distribute copies
of the Motorola software. Motorola software may
only be copied into, used in, and redistributed with,
the Products associated with such Motorola
119
Limited Warranty Motorola Communication Products (International)
Rechargeable Batteries will be replaced during the
Limited Warranty
Motorola
applicable warranty period if:
a. the battery capacity falls below 80% of rated
capacity, or
Communication
Products (International)
b. the battery develops leakage.
MOTOROLA, at its option, will at no charge either
repair the Product (with new or reconditioned
parts), replace it (with a new or reconditioned
Product), or refund the purchase price of the
Product during the warranty period provided it is
returned in accordance with the terms of this
warranty. Replaced parts or boards are warranted
for the balance of the original applicable warranty
period. All replaced parts of Product shall become
the property of MOTOROLA.
Note: This Warranty applies in Singapore and
the Philippines.
I. What This Warranty Covers
and For How Long:
MOTOROLA warrants the MOTOROLA
manufactured iDEN Communication Products
listed below (“Product”) against defects in material
and workmanship under normal use and service
for a period of time from the date of purchase as
scheduled below:
This express limited warranty is extended by
MOTOROLA to the original end user purchaser
only and is not assignable or transferable to any
other party. This is the complete warranty for the
Product manufactured by MOTOROLA.
MOTOROLA assumes no obligations or liability for
additions or modifications to this warranty unless
made in writing and signed by an officer of
MOTOROLA. Unless made in a separate
agreement between MOTOROLA and the original
end user purchaser, MOTOROLA does not warrant
the installation, maintenance or service of the
Product.
iDEN Subscriber Digital Mobile and One (1) Year
Portable Units
Product Accessories
(manufactured by or under license
from MOTOROLA)
One (1) Year
Batteries
One (1) Year
120
MOTOROLA cannot be responsible in any way for
any ancillary equipment not furnished by
MOTOROLA which is attached to or used in
connection with the Product, or for operation of the
Product with any ancillary equipment, and all such
equipment if expressly excluded from this
warranty. Because each system which may use
the Product is unique, MOTOROLA disclaims
liability for range, coverage, or operation of the
system as a whole, or any portion of the system not
produced by MOTOROLA, under this warranty.
TIME, INCONVENIENCE, COMMERCIAL LOSS,
LOST PROFITS OR SAVINGS OR OTHER
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE SUCH PRODUCT, TO THE
FULL EXTENT SUCH MAY BE DISCLAIMED BY
LAW.
III. How to Get Warranty
Service:
You must provide proof of purchase (bearing the
date of purchase and Product item serial number)
in order to receive warranty service and, also,
deliver or send the Product item, transportation
and insurance prepaid, to an authorized warranty
service location. Warranty service will be provided
by MOTOROLA through one of its authorized
warranty service locations. If you first contact the
company which sold you the Product (e.g., dealer
or communication service provider), it can facilitate
your obtaining warranty service.
II. General Provisions:
This warranty sets forth the full extent of
MOTOROLA’S responsibilities regarding the
Product, Repair, replacement or refund of the
purchase price, at MOTOROLA’S options, is the
exclusive remedy. THIS WARRANTY IS GIVEN
IN LIEU OF ALL OTHER EXPRESS
WARRANTIES. IMPLIED WARRANTIES,
INLCUDING WITHOUT LIMITATION, IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY TO THE FULL EXTENT SUCH MAY
BE DISCLAIMED BY LAW. IN NO EVENT SHALL
MOTOROLA BE LIABLE FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT, FOR ANY LOSS OF USE, LOSS OF
IV. What This Warranty Does
Not Cover:
a. Defects or damage resulting from use of the
Product in other than its normal and customary
manner.
121
Limited Warranty Motorola Communication Products (International)
b. Defects or damage from misuse, accident,
water, or neglect.
MOTOROLA’S published specifications or the
local type acceptance labeling in effect for the
Product at the time the Product was initially
distributed from MOTOROLA.
c. Defects or damage from improper testing,
operation, maintenance, installation, alteration,
modification, or adjustment.
d. Breakage or damage to antennas unless
caused directly by defects in material
workmanship.
j. Scratches or other cosmetic damage to
Product surfaces that does not effect the
operation of the Product.
k. Normal and customary wear and tear.
e. A Product subjected to unauthorized Product
modifications, disassemblies or repairs
(including, without limitation, the audition to the
Product of non-MOTOROLA supplied
equipment).
l. Exclusion for defects or damage arising from
use of the products in connection with
non-MOTOROLA equipment.
VI. Patent and Software
Provisions:
f. Product which has had the serial number
removed or made illegible.
MOTOROLA will defend, at its own expense, any
suit brought against the end user purchaser to the
extent that it is based on a claim that the Product or
parts infringe a patent, and Motorola will pay those
costs and damages finally awarded against the
end user purchaser in any such suit which are
attributable to any such claim, but such defense
and payments are conditioned on the following:
g. Rechargeable batteries if:
1.Any of the seals on the battery enclosure of
cells are broken or show evidence of
tampering.
2.The damage or defect is caused by
charging or using the battery in equipment
or service other than the Product for which it
is specified.
a. That MOTOROLA will be notified promptly in
writing by such purchaser of any notice of such
claim;
h. Freight costs to the repair depot.
i. A Product which, due to illegal or unauthorized
alteration of the software/firmware in the
b. That MOTOROLA will have sole control of the
defense of such suit and all negotiations for its
Product, does not function in accordance with
122
settlement or compromise; and
Laws in the United States and other countries
preserve for MOTOROLA certain exclusive rights
for copyrighted MOTOROLA software, such as the
exclusive rights to reproduce in copies and
distribute copies of such MOTOROLA software.
MOTOROLA software may be used in only the
Product in which the software was originally
embodied and such software in such Product may
not be replaced, copied, distributed, modified in
any way, or used to produce any derivative thereof.
No other use including, without limitation,
c. Should the Product or parts become, or in
MOTOROLA’S opinion be likely to become, the
subject of a claim of infringement of a patent,
that such purchaser will permit MOTOROLA, at
its option and expense, either to procure for
such purchaser the right to continue using the
Product or parts or to replace or modify the
same so that it becomes non-infringing or to
grant such purchaser a credit for the Product or
parts as depreciated and accept its return. The
depreciation will be an equal amount per year
over the lifetime of the Product or parts as
established by MOTOROLA.
alteration, modification, reproduction, distribution,
or reverse engineering of such MOTOROLA
software or exercise or rights in such MOTOROLA
software is permitted. No license is granted by
implication, estoppel or otherwise under
MOTOROLA will have no liability with respect to
any claim of patent infringement which is based
upon the combination of the Product or parts
furnished hereunder with software, apparatus or
devices not furnished by MOTOROLA, nor will
MOTOROLA have any liability for the use of
ancillary equipment or software not furnished by
MOTOROLA which is attached to or sued in
connection with the Product or any parts thereof. In
no event shall MOTOROLA be liable for any
incidental, special or consequential damages
arising from any claim of patent infringement or
alleged infringement.
MOTOROLA patent rights or copyrights.
123
Software Copyright Notice
Patent and Trademark
Information
The Motorola products described in this manual
may include copyrighted Motorola and third party
software stored in semiconductor memories or
other media. Laws in the United States and other
countries preserve for Motorola and third party
software providers certain exclusive rights for
copyrighted software, such as the exclusive rights
to distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in
the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in
any manner to the extent allowed by law.
MOTOROLA, the Stylized M Logo and all other
trademarks indicated as such herein are
trademarks of Motorola, Inc. ® Reg. U.S. Pat. &
Tm. Off. © 2004 Motorola, Inc. All rights reserved.
Microsoft and Microsoft Internet Explorer are
registered trademarks of Microsoft Corporation.
T9 is a trademark owned by Tegic
Communications.
Furthermore, the purchase of the Motorola
products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise,
any license under the copyrights, patents, or patent
applications of Motorola or any third party software
provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation
of law in the sale of a product.
T9® Text Input Patent and Trademark Information
This product is covered by U.S. Pat. 5,818,437,
U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other
patents pending.
Java and all other Java-based marks are
trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
All other product names or services mentioned in
this manual are the property of their respective
trademark owners.
124
from Contacts 19
from memo 50
from Recent calls 18
group, see Group calls
icons 18
international 44
making 17
on hold 43
phone calls 17
Private calls 17, 20, 92
receiving 17
redialing 19, 91
remote PTT 102
Speed Dial 20
TTY, see TTY calls
Turbo Dial 20
C
Index
Call alerts 28
Numerics
deleting 29
queue 28
receiving 28
responding 28, 29
sending 28
sorting 29
status messages 71
viewing 28
2-way radio 92
see also Private calls, group
calls, and call alerts
A
Accessories 16
safety 114
Alpha mode 55
Antenna 6
attaching 6
removing 6
Call filtering 98
Call forwarding
all calls 39
missed calls 40
off 40
B
Backlight 91
Battery 3
care 5
charging 4, 5
door 2
inserting 3
safety 110
Baud rate 94
Call Hold 43
Call Timers 46
Call Waiting 42
off 42
voice name 20
Circuit data 47
Clock 91
Contacts 19
Calls
capacity 37
creating entries 34
deleting 36
answering automatically 91
answering with any key 91
emergency 21
ending 17
editing entries 36
125
Index
icons 32
E
iDEN Phonebook Manager
38
see also Emergency Group
calls
off 46, 69
Email 32, 35, 47
Emergency calls 21
Emergency Group calls 69
ending 70
international numbers 37
searching 33
showing all entries 34
showing only Private IDs 34
SIM card 32
storing fast 36
storing from idle screen 36
storing from Memo 36, 50
storing from recent calls 30,
36
type 30, 32
viewing 33
receiving 46, 68
making 69
H
receiving 70
End key 1
Handset, see phone
Headset 102
Hubs 67
F
Faxes
joining 67
setting up 67
viewing 68
receiving 47
sending 47
G
I
GPS Enabled 78
almanac data 83
best results 81
emergency calls 21, 79
map software 84
privacy options 83
security 84
viewing location 80
GPS PIN 93
GPS, see GPS Enabled
Icons
with non-i325 phones 38
calls 18
D
Contacts 32
main menu 10
MOSMS messages 65
Recent calls 30
status 11
Direct Launch 26
Display
backlight 91
colors 91
contrast 91
options 9
text entry 55
iDEN Phonebook Manager 38
Idle screen 9
screen 9
126
storing to Contacts 36
International numbers 44
calling 44
storing 37
Isolated Operation 70
Memory
Java applications 74
MOSMS messages 66
ring tones 53
voice records 88, 89
Menu key 1, 10
memory 66
message center 62
quick notes 64
receiving 61
sending 62
J
Menus 9, 10
sent messages 65
setting up 61
Java applications
deleting 73
memory 74
context-sensitive 1, 10
main menu 10
Message center 59, 60
see also messages
MOSMS messages 62
voice mail 60
Message notifications 58
setting options 58
Messages 58
MOTOtalk
channels 23
codes 23
K
Keypad 1
emergency 26
private MOTOtalk calls 25
setup options 26
talk range 23
using 22
locking 15, 93
L
Language 91
Lists, see menus
see also voice mail, MOSMS
messages, and SMS
messages
Mute 21
M
N
Memo 50
Navigation key 1
Numeric mode 57
calling from 50
creating 50
editing 50
storing to Contacts 36, 50
viewing 50
receiving 58
MOSMS messages 61
creating 62
O
deleting 65, 66
drafts 64
Over-the-air programming 7
icons 65
127
Index
surveillance 96
switching 95
temporary 97
setting in Contacts 34, 53
silent 51, 52
vibrate 51, 52
P
Packet data 47
Passwords 93
Patent information 124
Pauses
viewing 95
viewing assigned 53
Programming, over-the-air 7
PTT
One Touch 20
One Touch, setting 44
PUK code 13
Ringer 90
see also Ring tones
off 90
dialing 44
storing 37
Phone 1, 9
active line 91
care 6
S
Safety 105
accessory 114
battery 110
driving 130
electromagnetic interference
108
intrinsically safe 111
medical devices 108
radio frequency 105
R
locking 93
modem 47
off 6
on 6
only 94
Radio frequency 105
Recent calls 18, 30
deleting 31
display time 94
icons 30
storing to Contacts 30, 36
viewing 30
setting up 2
Private Calls 17
Private calls 17
Profiles 95
call filtering 98
changing settings 96
creating 97
deleting 98
editing 98
Security 93
Send key 1
Service, activating 6
Settings 91
resetting 94
Shortcuts
Redialing 19, 91
Ring tones 32, 51
deleting 54
downloading 53
memory 53
off 51
creating 100
setting 51
128
deleting 101
editing 101
using 100
Voice name 20, 33
Voice records 87
creating 87
T
Talkgroup Scan 69
Talkgroups 45, 67, 92
Text display area 9, 18
Text entry 55
SIM card 3, 12, 14
Contacts 32
deleting 88
labelling 88
locking 88
memory 88, 89
playing 87
inserting 14
removing 15
with non-i325 phones 38
SIM PIN 12, 93
changing 12
default 12
entering 12
requirement 13
unblocking 13
SMS messages 58, 61
Alpha mode 55
database 55, 56
icons 55
Volume, setting 90, 92
mode 55
Numeric mode 57
Symbols mode 57
Word mode 55
Trademark information 124
TTY calls 48
W
Waits
dialing 44
storing 37
Warranty 120
Word mode 55
also see MOSMS messages
61
baud rate 49
making 48
mode 48
on 48
Speakerphone 20
Speed Dial 20, 33, 35
State Tone 27
Status messages 103
in call alerts 71
Turbo Dial 20
V
Voice mail 58, 60
receiving 60
sending calls to 17
Surveillance profile 96
Symbols mode 57
129
•
•
•
Position your wireless phone within easy reach.
Be able to access your wireless phone without
removing your eyes from the road. If you receive
an incoming call at an inconvenient time, if
possible, let your voice mail answer it for you.
Driving Safety Tips
“Safety is your most important call!”
Your Motorola wireless telephone gives you the
powerful ability to communicate by voice — almost
anywhere, anytime, wherever wireless phone
service is available and safe conditions allow. But
an important responsibility accompanies that
benefits of wireless phones, one that every user
must uphold.
Let the person you are speaking with know you
are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice, and even heavy traffic can
be hazardous.
If you receive an incoming call at an
When driving a car, driving is your first
responsibility. If you find it necessary to use your
wireless phone while behind the wheel of a car,
practice good common sense and remember the
following tips:
inconvenient time do not take notes or look up
phone numbers while driving. Jotting down a “to
do” list or going through your address book
takes attention away from your primary
responsibility — driving safely.
•
Get to know your Motorola wireless phone and
its features such as speed dial and redial. If
available, these features help you to place your
call without taking your attention off the road.
•
•
Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic. Try to plan calls when your car
will be stationary. If you need to make a call
while moving, dial only a few numbers, check
the road and your mirrors, then continue.
•
When available, use a hands-free device. If
possible, add an additional layer of convenience
to your wireless phone with one of the many
Motorola Original hands-free accessories
available today.
Do not engage in stressful or emotional
conversations that may be distracting. Make
people you are talking with aware you are
driving and suspend conversations which have
the potential to divert your attention away from
the road.
130
•
•
•
Your phone can perform many other functions
besides allowing you to make and receive calls.
Do not let these features distract you from
driving. Use them only when it is safe to do so.
Use your wireless phone to call for help. Dial
9-1-1 or other local emergency number in the
case of fire, traffic accident or medical
emergencies.
Use your wireless phone to help others in
emergencies. If you see an auto accident, crime
in progress or other serious emergency where
lives are in danger, call 9-1-1 or other local
emergency number, as you would want others to
do for you.
•
Call roadside assistance or a special
non-emergency wireless assistance number
when necessary. If you see a broken-down
vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no
one appears injured, or a vehicle you know to be
stolen, call roadside assistance or other special
non-emergency wireless number.
131
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